National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.16

4.2 Rating 1,077 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,077 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for the free content”

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Posted 1 week ago

“Would have liked to have seen more specific cases and implementations of the laws. Overall, was good.”

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Posted 1 month ago

Thank you for the review, Bunny. We’re glad you enjoyed your course. We are always looking for ways to improve and appreciate your feedback.

Posted 1 month ago

“The info presented was basic info learned in college and not really the in-depth info I was hoping to hear. Also, after sitting through an entire day, I was not able to earn CPDUs. I never got a survey to complete. The speakers also spent a lot of time repeating the same info from the previous speaker.”

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Posted 1 month ago

Thanks for the review, Kelli. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 1 month ago

“Materials looks good, but $400 for a CLE is too much for my blood”

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Posted 3 months ago

Thank you for the feedback, Dennis. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 3 months ago

“The seminar I just took, the presenter just read the material. That isn’t helpful”

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Posted 4 months ago

Thanks for the review, Amy. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 4 months ago

“The substance was only "OK." The worst part about it was that the presenter went 15 minutes over the time allotted.”

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Posted 4 months ago

Thanks for the review, Richard. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 4 months ago

“The idea of the class for divorce basics from start to finish for Paralegals sounded great in theory, but once the webinar started, it was difficult to hear each presenter (especially with sound pollution on their end like traffic and barking), and the visuals were glitchy and unclear. Perhaps, if presenters are loaned high-quality devices to stream from, the output would be better received.”

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Posted 5 months ago

“The webinar was informative, however I thought it unnecessary for Mr. Gorby to mention his daughter graduating with a Ph.D. Mr. Consagra was difficult to follow with all of his "OK's", distracting mannerisms, personal stories and repeated accolades showered upon paralegals. Also, I am hearing disabled and wear hearing aids. As I have experienced with many remote meetings, the speaking is sometimes not loud enough for me, and/or muffled. My prime interest in booking this webinar was to learn about liability set-asides. I heard a lot about WC set-asides . . . not sure if liability set-asides were discussed. I was not paying attention 100% at that point but I'll look through the book provided and see if there's something there. Otherwise, I will contact one of the presenters for further information. Thank you.”

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Posted 5 months ago

Thanks for the review, Diane. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 5 months ago

“The course was good. However, I was unable to open the web page to get my CLE certificate and no one ever picked up the phone when I called to inquire about the certificate issue. I finally hung up after 30+ minutes on the line.”

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Posted 9 months ago

Thanks for the review, Jo. We’re always looking for ways to improve and appreciate your feedback. We’re sorry to hear this CLE certificate process did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 9 months ago

“The presenters were very knowledgeable but not practiced at lecturing particularly individually without a second person to help with the discussion; so the presentation was a little boring and therefore not as interesting as could be.”

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Posted 9 months ago

Thank you for your feedback. While we're glad to hear you found the presenters knowledgeable, we’re sorry that the overall course did not meet your expectations.

Posted 9 months ago

“Content was great. Two of the speakers were really bad. Kathryn Ziegler said "um" almost every 3-4 words and it is really annoying. Joan Thomas seemed to lose her train of thought on multiple occasions. They were both very hard to watch for more than 5 minutes.”

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Posted 9 months ago

Thank you for the review, Cheryl. I’ll pass along your comments to our course development team.

Posted 9 months ago

“The presenter who did most of the topics spent most of the time telling war stories, with little law etc. Other presenters were very good”

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Posted 10 months ago

Thanks for the review, John. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 10 months ago

“Not sure that I saw anywhere that this CLE was good for only 1.5 hours of Ethics credits, rather than the full 3.0 hours. Very unhappy about that.”

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Posted 11 months ago

Thanks for the review, Andrew. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can help you find the right course.

Posted 11 months ago

“The video I purchased was messed up and unreadable in certain areas.”

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Posted 11 months ago

We appreciate you taking the time to provide us with this feedback, Mary. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 11 months ago

“The program was fine, just still waiting for the CLE credits to pot to my Bar account.”

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Posted 1 year ago

Jerry, our credit team strives to report all credit in a timely manner, but exceptions do occur. Someone from our Customer Service Team will reach out to you regarding your credit.

Posted 1 year ago

“I was stunned that a professional website would allow an attorney of all people to speak publicly in a room filled with his laundry and clothes. It was so tacky. That aside, the content was fine although I believe audience is looking for even more details in the process. Showing examples of forms for one state to state situation would have been a good idea for $100. He had some good stories from his own experience and that is always worth listening to.”

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Posted 1 year ago

Thank you for your feedback, Heidi. We’re always looking for ways to improve our courses.

Posted 1 year ago

“Overall a good course. In the future I would prefer if all presenters had slides as that is what will be used by attendees once the course is over.”

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Posted 1 year ago

Thanks for the review, Theresa! We’re glad to hear you enjoyed the overall course. We’re always looking for ways to improve our courses and appreciate your feedback.

Posted 1 year ago

“The presentation and written material provided for Long Term Care, etc, were excellent. The presentation of Basic Tax Concerns, not so.”

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Posted 1 year ago

Thank you for the review, Morris. While we’re glad to hear that you enjoyed the Long Term Care topic, we’re sorry that the Basic Tax Concerns topic did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our customer service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“It was ok but I was hoping for a bit more nuts and bolts of the litigation process. I’ve been a planner for decades. The retort and causes of action are a routine part of a planning practice, but the actual litigation elements of contested matters are foreign to me. I strive to keep my clients out of conflict and out of court, but I do need to know more about what happens should the planning be challenged. This did not satisfy this goal.”

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Posted 1 year ago

Thank you for your feedback, Christopher. We're sorry that the overall course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“Was not what i thought that is was going to be about, not really worth the $$$ spent”

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Posted 1 year ago

Emily, we’re sorry this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

National Business Institute is rated 4.2 based on 1,077 reviews