National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.16

4.2 Rating 1,078 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,078 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they did a nice job!!”

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Posted 4 months ago

Thank you for the review, Scott!

Posted 3 months ago

“Very appropriate and professional. Highly recommend for meeting CLEs.”

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Posted 4 months ago

Thanks for the review, Kari! We work with our expert faculty members to provide our customers with informative seminars covering the latest legal topics.

Posted 4 months ago

“The earlier speakers were great. The afternoon speakers had topics that were a little more advanced than what I do, so it was not as interesting. However, I liked the seminar.”

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Posted 6 months ago

Thanks for the review, Patrick! Our team works hard to provide the wide variety of high-quality CLE courses our customers enjoy.

Posted 6 months ago

“Efficient, informative, interactive. Very excellent legal information by competent professionals.”

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Posted 7 months ago

Thank you for the review, Elizabeth! We work with our expert faculty members to provide CLE courses that keep attorneys current and prepared.

Posted 7 months ago

“It was very ll done, organized and on time”

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Posted 7 months ago

Thank you for your review Cheryl. We appreciate your feedback.

Posted 7 months ago

“CLE was stress free easy to access and certificate of completion was immediate”

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Posted 7 months ago

Thanks for the review, Joe! We work hard to provide high-quality CLE courses.

Posted 7 months ago

“The presenter who did most of the topics spent most of the time telling war stories, with little law etc. Other presenters were very good”

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Posted 10 months ago

Thanks for the review, John. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 10 months ago

“Over the years I have done about 20+ seminars for NB I…..”

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Posted 1 year ago

“It was a good class, a bit rushed through at the end. I would probably have made this 1.5 hours instead of 1. Just a thought!”

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Posted 1 year ago

Thanks for the review, Christina! We are glad to hear you enjoyed the course. We’re always looking for ways to improve our courses and appreciate your feedback.

Posted 1 year ago

“The program offered was very poor. Two of the three speakers presented in rambling monotone without any visual aides --their content was largely generalized opinion. The audio was very poor with one of the speakers. The video cut out continually all day.”

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Posted 1 year ago

David, we’re sorry to hear about your experience. We are always looking for ways to improve our customer experience and appreciate your feedback. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“Very happy with the programs.”

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Posted 1 year ago

Thanks for the review, Paul. We are dedicated to developing CLE courses that keep attorneys current and prepared.

Posted 1 year ago

“All speakers were very informational.”

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Posted 1 year ago

Thanks for the review, Kerri! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.

Posted 1 year ago

“Love the ability to use on-demand courses as a library to get up-to-date on changes in the law.”

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Posted 1 year ago

Thanks for the review, Daniel! We’re glad to hear you enjoy our OnDemand course format.

Posted 1 year ago

“Not pleased right now. The Seminar was fine, but your administration is the issue. I clicked on the icon to get credit for the seminar and got no response. I followed up with an email asking for confirmation that I would get credit .....and, again got no response. I still have not.”

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Posted 1 year ago

Charest, we’re sorry to hear about your experience. It looks like our customer service team followed up with you after your email, but we were not able to reach you. You can contact our customer service team via phone (800) 930-6182 or by email at customerservice@nbi-sems.com and they will help get you the CLE you need.

Posted 1 year ago

“The online seminar was extremely limiting and constrained as far as interaction and time allocated for each topic. The presenters were extremely limited in their ability to present the topic as a more national-oriented approach and refused to answer any state-specific questions even with information that may only apply in their specific Bar districts. Please begin providing these courses as state-specific or regional topics when discussing land use, zoning and real estate law and stop presenting these nationally. Use the state and regional law firms to present the topics for state-specific audiences as this current approach is worse than useless, it's potentially dangerous.”

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Posted 1 year ago

Thank you for your feedback, Phil. Our Product Development team reviewed this course and we agree with your comments. We have removed this course from our website and will be creating state-specific versions of this course in the future. At NBI, we have a satisfaction guarantee. Our Customer Service team will be contacting you to make this right.

Posted 1 year ago

“One of the most professional and educating organizations I've ever had the pleasure of working with. Thank you National Business Institute for providing attorneys and legal professionals a platform to share and learn from one another.”

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Posted 2 years ago

Thank you, Anton! We can’t tell you how much this review means to us.

Posted 2 years ago

“My experience is limited to two programs, but I found one to be very good and the other to be unengaging. I decided to pay more for my online CLE this year hoping for a higher standard of programming.”

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Posted 2 years ago

Thank you for the review, John, and for being a valued NBI unlimited CLE subscriber. We’re sorry to hear one of the courses you took did not meet your expectations. Your personal account representative will be reaching out to you soon. We’re always looking for ways to improve our courses and we value your opinion.

Posted 2 years ago

“I appreciated the information but the typos in the associated documentation made it seem janky and suspect. It's quite easy to edit a PDF and would go a long way towards the appearance of professionalism.”

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Posted 2 years ago

“I loved all 3 presenters. They were informative and delivered the information in a user-friendly manner. They also answered and clarified many questions that I had about the law. Thanks so much! Darcy Minsky”

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Posted 2 years ago

Thank you for taking the time to post, Darcy. We appreciate your feedback!

Posted 2 years ago

“I recently completed three in depth seminars with NBI. The presenters are top notch and the content is current and relevant. I highly recommend NBI for your continuing legal education requirements and to stay up to date on the changes in the laws.”

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Posted 2 years ago

Thank you for taking the time to post. We appreciate your feedback!

Posted 2 years ago

National Business Institute is rated 4.2 based on 1,078 reviews