National Business Institute Reviews

4.2 Rating 1,069 Reviews
77 %
of reviewers recommend National Business Institute
4.2
Based on 1,069 reviews
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Delivery Methods
Postal Service, Own Driver
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
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Anonymous
Anonymous  // 01/01/2019
A complete waste of my time and money. The topic is one proscribed by federal law. There were only four federal citations in the oral presentation. Far worse, was the main discussion of Ohio law. This served Ohio persons well, I imagine. But was no assistance to me, nor none-Ohians. This was not advertised anywhere as Ohio spcecfic. UGH
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Posted 1 month ago
Thank you for your feedback. We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.
Posted 1 month ago
Attended the Collecting Evidence on the Internet - Paralegal Insights. I learned nothing from that seminar. The speaker acted like he did not want to be doing it. We learned that you should not appear in court naked and having sex in Central Park is not a good idea. While I understand the speaker was trying to be funny, we made it to slide #10 out of 54 slides. Spending $219.00 was a total waste of money. Extremely disappointed.
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Posted 4 months ago
We’re sorry to hear your experience did not meet your expectations. We appreciate your feedback. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.
Posted 4 months ago
This rating is solely a reflection of the fact that the presenter's accent was far too inadequate to be able to understand virtually anything he said. He did not speak English nearly well enough (from a grammatical and pronunciation standpoint) to be an effective or adequate speaker. Not even the closed caption helped because they heard the same thing . . .
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Posted 5 months ago
We’re sorry this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
Posted 5 months ago
It was really hard to understand the gentleman and I did not understand how the subject matter material had anything to do with the stated purpose. I logged off after about 30 minutes.
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Posted 5 months ago
Thank you for your feedback. We're sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Care team will reach out to you to discuss how we can make this right.
Posted 5 months ago
I purchased a CLE course from NBI which amounted to about $400. The course was advertised as specific to my state. I also called NBI twice and on both occasions, representatives indicated the course was applicable to my state. To my disappointment, both of the instructors who taught the course focused on the laws and regulations in their state(s) which is of no use to me. There was no discussion whatsoever about the laws in my state, hence it remains unclear to me why NBI marketed this course as beneficial for practitioners in my state.
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Posted 6 months ago
We’re sorry to hear your experience did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.
Posted 6 months ago
I do not like NBI's seminars. The materials NBI distributes are typically trash and occasionally are different than those of the presenter. That happened to me recently and it was almost impossible to follow the materials and the presentation at the same time. Last week I took an eminent domain seminar which was essentially worthless unless one practices in Arizona, Pennsylvania, or Ohio, which were the states where the presenters practice. Also, I can't believe we're still encouraging virtual seminars; anyone who thinks lawyers get value out of a virtual seminar anywhere close to what they get out of an in-person seminar doesn't know what they're talking about. I'm convinced that NBI offers almost all virtual seminars because it realizes more profit if it doesn't have to rent a room and provide snacks. I almost always try to avoid NBI seminars but sometimes have no choice.
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Posted 8 months ago
Thanks for the review, Donald. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.
Posted 8 months ago
Not happy with presentation and agenda
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Posted 8 months ago
Thanks for the review. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.
Posted 8 months ago
too expensive, poor quality, speakers talk more about them selves than subject mater
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Posted 8 months ago
Thanks for the review, David. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.
Posted 8 months ago
Horrible CLE program, and horribly expensive. Poor internet connection. Poor content delivery. Attorneys giving the talks were not good educators.
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Posted 9 months ago
I have lectured for NBI for over 50 times in the past 30 years, and have never even heard of a seminar being cancelled. I signed up for the seminar to fulfill my Pennsylvania CLE requirement, and you cancelled it and rescheduled after the deadline date.
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Posted 11 months ago
We're sorry, Gary. We do everything we can to make sure our live events occur as scheduled but we do encounter unforeseen circumstances every once in a while. At NBI, we have a satisfaction guarantee. Someone from our Customer Service Team will reach out to you to discuss how we can make this right.
Posted 11 months ago
Disappointing customer service. Link to program was not activated. leading to frustration and waste of time . Then NBI just blew me off. I have used NBI for my organizations in the past, as well as for personal continuing education, what happened to their customer service? Worst in the industry.
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Posted 11 months ago
Kenneth, we’re sorry that you had this experience. We strive to provide an excellent customer experience and it sounds like we missed the mark in your case. Our Customer Service Supervisor will reach out to you to see how we can make this right.
Posted 11 months ago
Honestly….for $416 it was an absolute embarrassment. The final presenter was uninspired , to put it kindly. I’d like to hire him independently to cure my chronic insomnia. This subject matter is interesting and important. The totality of this $416 joke transformed it to the DaVinci code. Oh, and the technical difficulties at the end was the cherry on top. Send me a check or credit, not a coupon for more punishment. And your pricing? Even if taught by Socrates it was out of line. Gee, hope that helps.
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Posted 11 months ago
Guy, we're sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service Team will reach out to you to discuss how we can make this right.
Posted 11 months ago
Horrible quality content.
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Posted 11 months ago
We’re sorry to hear your experience did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.
Posted 11 months ago
The CLE wasn’t a class and there was no guidance, it was like watching a how to you tube video, with out visuals and follow up questions.
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Posted 1 year ago
Thank you for your feedback. We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Care Team at (800) 930-6182 to discuss how we can make this right.
Posted 1 year ago
misadvertised as live. was a re broadcast
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Posted 1 year ago
Patrick, we're sorry that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Care team will reach out to you to discuss how we can make this right.
Posted 1 year ago
The program offered was very poor. Two of the three speakers presented in rambling monotone without any visual aides --their content was largely generalized opinion. The audio was very poor with one of the speakers. The video cut out continually all day.
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Posted 1 year ago
David, we’re sorry to hear about your experience. We are always looking for ways to improve our customer experience and appreciate your feedback. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
Posted 1 year ago
The seminar was cancelled without notification to myself or my staff.
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Posted 1 year ago
Dale, we’re sorry that you had this experience. We make every effort to contact customers in the event that a course has to be canceled or rescheduled. At NBI, we have a satisfaction guarantee, and it sounds like you are already working with our Customer Service team to make things right.
Posted 1 year ago
The Marijuana Business Law CLE should not have been abandoned so quickly. I had trouble logging-in, but was able to eventually. To cancel a CLE that people had planned their days around so quickly seemed short-sighted. Moreover, I had planned this CLE weeks in advance to satisfy requirements to apply for admission on motion to the Maine Bar. I now have no choice but to wait almost 2 months for another Live CLE to satisfy the requirement which therefore delays my admission by that time.
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Posted 1 year ago
Joseph, while our team works hard to make sure all of our courses are held without incident, exceptions do occur. We are sorry for the inconvenience this has caused you. Our Customer Service team will reach out to you regarding how we can make this right.
Posted 1 year ago
Haven’t received a completion and credit certificate yet…
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Posted 1 year ago
AnnMarie, while our credit team strives to report all credit in a timely manner, exceptions do occur. We are sorry that you are experiencing this delay. Someone from our Customer Service team will reach out to you regarding your credit and how we can make this right.
Posted 1 year ago
The online seminar was extremely limiting and constrained as far as interaction and time allocated for each topic. The presenters were extremely limited in their ability to present the topic as a more national-oriented approach and refused to answer any state-specific questions even with information that may only apply in their specific Bar districts. Please begin providing these courses as state-specific or regional topics when discussing land use, zoning and real estate law and stop presenting these nationally. Use the state and regional law firms to present the topics for state-specific audiences as this current approach is worse than useless, it's potentially dangerous.
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Posted 1 year ago
Thank you for your feedback, Phil. Our Product Development team reviewed this course and we agree with your comments. We have removed this course from our website and will be creating state-specific versions of this course in the future. At NBI, we have a satisfaction guarantee. Our Customer Service team will be contacting you to make this right.
Posted 1 year ago
National Business Institute is rated 4.2 based on 1,069 reviews