National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.16

4.2 Rating 1,079 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,079 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“focus is on southern instead of frequent northern california in person events.”

Helpful Report

Posted 4 years ago

Thank you for this feedback, Julie. We have passed this along to the relevant internal teams.

Posted 4 years ago

“Normally I love being a speaker for NBI. This time it was horrible. My ppt did not show up as I sent it in but in black and white and quite hard to read. I wanted to open it early so I had a chance to make it bigger and make sure I was able to see but the moderated would not let me. I also could not ask her questions also she could talk to me. I found myself unable to see the slides very well. As the format given to me what terrible to read from. Therefore, I chose to deliver my presentation from my memory. Then the moderator interrupted me to tell me I was very behind and have many slide to go when I only two slides to go. I found it very annoying. I spent a lot of time on my slides to ensure I could see them and the font was a good size. This was not a good experience.”

Helpful Report

Posted 4 years ago

Thank you for this feedback, Rhonda. We will pass this along to our event team.

Posted 4 years ago

Thank you for this feedback, Rhonda. We have passed this along to the relevant internal teams.

Posted 4 years ago

“My last rep, Lisa Frank, was fantastic; she answered my responses quickly and made things work for me. My new rep hasn't returned a phonecall and didn't respond to an email sent yesterday - about my renewal, signing up for a course and getting a fuller pass. You could do better. The third time better be a charm.”

Helpful Report

Posted 4 years ago

Hi Susan, thank you for this feedback. We have passed this along directly to our leadership team and someone will be in contact. If you have any immediate concerns, please call us at (800) 930-6182 and someone will assist you.

Posted 4 years ago

National Business Institute is rated 4.2 based on 1,079 reviews