National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,184 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Product Reviews

Metrics

4.2

Based on 1,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great programming. Really enjoy the Medicolegal program offerings.”

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Posted 1 year ago

Thanks for the review! We're happy to hear that you enjoyed your course.

Posted 1 year ago

“I enjoyed listening to the judges and hearing their perspectives; however, there was a lack of racial diversity.”

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Posted 1 year ago

Thank you for the feedback, Vannah. We’re happy to hear you enjoyed the course and we are always looking for ways to improve our courses.

Posted 1 year ago

“The course I took was very informative. The educators were very knowledgeable.”

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Posted 1 year ago

Thanks for the review, Stacey. We are dedicated to developing CLE courses that keep attorneys current and prepared.

Posted 1 year ago

“The speakers are very monotone and difficult to listen to for long periods of time. Examples would help. Several years ago we were doing a lot of NBI courses but decided there were better products on the market. We tried again and feel the same.”

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Posted 1 year ago

Thank you for your feedback. We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 1 year ago

“Excellent.”

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Posted 1 year ago

Thank you for the review, Larry!

Posted 1 year ago

“Customer Service is top notch.”

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Posted 1 year ago

David, thank you for this review! It is important to us to provide the best customer service possible and we’re proud of our team.

Posted 1 year ago

“While I love the classes and learning new things, I find that at times the person giving the class is sometimes not the best choice. If you sound like you really don't have a clue or the voice to provide delivery confidently, then maybe that should be changed.”

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Posted 1 year ago

Thank you for the review, Tracey. We appreciate you taking the time to provide us with your feedback and are always looking for ways to improve our courses.

Posted 1 year ago

“The Bridging the Gap course was well put together. The topics and presentation were interesting and keep the seminar moving. The breakout rooms were an interesting touch. Overall, enjoyed it and learned some new things.”

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Posted 1 year ago

Thanks for the review, Kim! We’re glad to hear you enjoyed our Bridge the Gap course.

Posted 1 year ago

“Please stop sending me so many mailers!”

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Posted 1 year ago

“It was not very informative. I regret paying for it.”

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Posted 1 year ago

We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 1 year ago

“Thanks for the free content”

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Posted 1 year ago

“The seminars were informative.”

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Posted 1 year ago

Thank you! This review means a lot to us.

Posted 1 year ago

“Very helpful tips on Outlook.”

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Posted 1 year ago

Thank you, Rodney! We’re dedicated to providing our customers with high-quality CLE courses.

Posted 1 year ago

“Excellent seminar topics and useful information provided with each seminar.”

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Posted 1 year ago

Thanks for the review, Joey! We’re happy to hear you find our seminars helpful and informative!

Posted 1 year ago

“Great courses!”

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Posted 1 year ago

Thank you for the review, Anne-Marie!

Posted 1 year ago

“The courses are amazing. I learn so much from the Estate Planning, Probate, and Trust classes. However, I bought a year's membership to NBI CLE and began several OnDemand classes with the understanding that I would have 6 months, as stated on their web site, to complete the courses. I went to continue these courses, after paying 1,200 during 2023 for them, and found out that you do NOT have 6 months to watch them, you have only until 7 days after the subscription ends. I am a solo practitioner, so I don't have 1,200 to spend per year, and nor do I have the time to watch all the needed CLEs without the 6 months to view them. This felt fraudulent, and I was very disappointed with this lack of customer service.”

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Posted 1 year ago

Thank you for your feedback, Jennifer. We’re sorry that you had this experience, we will be looking into this issue. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“I like the ease of signing up and don't mind the check-ins at all! I would like the materials to be provided and maybe shown during the presentations---at least made available so we can look at them if we want to do that. Also I have not seen the materials for the seminar I attanded last week.”

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Posted 1 year ago

We appreciate you taking the time to provide us with your feedback, Karen. Someone from our Customer Service team will reach out to you regarding the materials from the seminar you attended.

Posted 1 year ago

“See above. I do,not wish to expand on my comments.”

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Posted 1 year ago

Thank you for the review, Brian!

Posted 1 year ago

“I thought the program was great, and the presenters were extremely knowledgeable about the law of workers' compensation. The only thing that I would change is to put the court review at the end of the program rather than at the beginning. To understand the significance of the cases being reviewed, the participant should have the fundamental knowledge in the subject area. Otherwise, it was great!”

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Posted 1 year ago

Thank you for the review, Irene. We’re happy to hear you find our courses informative. We appreciate you taking the time to provide us with your feedback. We are always looking for ways to improve our courses.

Posted 1 year ago

“Would have liked to have seen more specific cases and implementations of the laws. Overall, was good.”

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Posted 1 year ago

Thank you for the review, Bunny. We’re glad you enjoyed your course. We are always looking for ways to improve and appreciate your feedback.

Posted 1 year ago

National Business Institute is rated 4.2 based on 1,184 reviews