National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.16

4.2 Rating 1,081 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,081 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very easy platform to navigate and excellent content to get my CPE’s. Thank you.”

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Posted 1 year ago

Thank you for the review, Ashley! We love hearing from satisfied customers like you.

Posted 1 year ago

“The CLE prices are too high.”

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Posted 1 year ago

“Fantastic customer service, and valuable, substantive programs. Would be five stars if live programs came back.”

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Posted 1 year ago

Thank you for the review, Margaret! We promise to keep providing valuable, substantive CLE courses and top-notch customer service. While we aren’t currently holding Live In-Person Seminars, we do provide state-specific CLE courses with our Live Online Seminars.

Posted 1 year ago

“Seminars and speakers are generally good. I much prefer live, in-person seminars. Much better interaction with attendees when seminars are in person. Often, it's the interaction and attendees' comments and questions that make a seminar much better that the "good" rating I provided. If there was a rating somewhere between "acceptable" and "good," that would be my overall rating.”

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Posted 1 year ago

Thank you for the review, Bruce! We are always looking for ways to improve our customer experience and appreciate you taking the time to provide your feedback. While we aren’t currently holding in-person seminars, our online courses do have an attendee chat feature where you can interact with other attendees throughout the program.

Posted 1 year ago

“Us accountants would have benefited from a more accounting focused perspective.”

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Posted 1 year ago

Thank you for the feedback, Steven. We’re always looking for ways to improve our courses.

Posted 1 year ago

“They deliver on quality CLEs in a variety of consumption methods. They seamlessly interface with the state bar reporting liaison. What's not to love?”

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Posted 1 year ago

Thanks for the review, Benjamin! We love hearing from satisfied customers like you.

Posted 1 year ago

“My experience with NBI interviews is generally positive. However, certain presentations can be hit-or-miss. For example, I recently purchased and listened to Mediation: Start to Finish. The first two presenters were very fine and extremely helpful The final presenter was very poor, and should not be permitted to present again with NBI. It would be helpful if NBI did a better job screening potential presenters.”

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Posted 1 year ago

Thank you for taking the time to leave a review. We are always looking for ways to improve our customer experience and appreciate your feedback.

Posted 1 year ago

“I thought all speakers were excellent, and their information was right on the subject.”

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Posted 1 year ago

Thanks for the review, Kent! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.

Posted 1 year ago

“The program was fine, just still waiting for the CLE credits to pot to my Bar account.”

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Posted 1 year ago

Jerry, our credit team strives to report all credit in a timely manner, but exceptions do occur. Someone from our Customer Service Team will reach out to you regarding your credit.

Posted 1 year ago

“Very helpful seminar.”

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Posted 1 year ago

We’re glad you found our course helpful, William! We strive to provide our customers with practical CLE courses they can use in their everyday practice.

Posted 1 year ago

“Long and really good professional and personal relationships with "my" NBI staff ("managers"). The work-product content is always interesting and thorough in the seminars, the materials are spectacularly well edited, the support personnel running the web-connections and the scheduling managers are competent, polite and generally just wonderful to work with. And the range of subjects offered is amazing and on-point useful. "Glad I met ya's..."”

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Posted 1 year ago

This review means a lot to us, thank you!

Posted 1 year ago

“I have used NBI Webinars for years and always find them educational and impactful. The presenters are knowledgeable in their respective subject areas. I will continue to use them for my Continuing Legal Education credits.”

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Posted 1 year ago

Thank you, Laureen! Hearing from satisfied customers like you keeps us motived to continue providing the wide variety of informative CLE courses our customers have come to rely on.

Posted 1 year ago

“I was stunned that a professional website would allow an attorney of all people to speak publicly in a room filled with his laundry and clothes. It was so tacky. That aside, the content was fine although I believe audience is looking for even more details in the process. Showing examples of forms for one state to state situation would have been a good idea for $100. He had some good stories from his own experience and that is always worth listening to.”

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Posted 1 year ago

Thank you for your feedback, Heidi. We’re always looking for ways to improve our courses.

Posted 1 year ago

“n/a”

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Posted 1 year ago

“National Business Institute is very good to use for continuing legal education. The courses are very pricey, but is worth it to get credits quickly processed.”

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Posted 1 year ago

Thank you for the review! Our credit team works hard to make sure our customers get the credit they need in a timely manner.

Posted 1 year ago

“The seminar went well and I learned a few things despite being in family law for many years. It was very inclusive and informative.”

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Posted 1 year ago

Thank you for the review, Diane! Our practical, skill-based CLE courses are designed to include actionable information attorneys can use in their everyday practice.

Posted 1 year ago

“The CLE wasn’t a class and there was no guidance, it was like watching a how to you tube video, with out visuals and follow up questions.”

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Posted 1 year ago

Thank you for your feedback. We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Care Team at (800) 930-6182 to discuss how we can make this right.

Posted 1 year ago

“I really appreciate the free CLE they offer!”

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Posted 1 year ago

Thank you for the review!

Posted 1 year ago

“misadvertised as live. was a re broadcast”

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Posted 1 year ago

Patrick, we're sorry that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Care team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“The presenters were excellent and well versed in the subject matter they were presenting. Found the seminar very informative and intend to attend future NBI courses.”

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Posted 1 year ago

Thank you for the review, Bea! We work with our expert faculty members to provide our customers with informative seminars they can use in their everyday practice.

Posted 1 year ago

National Business Institute is rated 4.2 based on 1,081 reviews