National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.16

4.2 Rating 1,092 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,092 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good content, great presenters.”

Helpful Report

Posted 1 year ago

Thanks for the review, Jenny! We’re glad to hear you enjoyed your CLE course.

Posted 1 year ago

“All but one paper was not prepared by the speaker or the speaker failed to provide the material in time. The speakers were o.k.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We’re sorry to hear that the accompanying materials did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 1 year ago

“The registration and programming worked well and easily. The Seminar on Trusts was worth the time.”

Helpful Report

Posted 1 year ago

Thanks for the review, Gregg! Our team works hard to provide easy access to CLE courses our customers can use in their everyday practice.

Posted 1 year ago

“The lessons were very informative, and the speakers were highly knowledgeable of their professional topics. I learned quite a bit from just a 6 hour course.”

Helpful Report

Posted 1 year ago

Thanks for the review, Austin! We work with our expert faculty members to provide informative seminars with actionable information you can use in your everyday practice.

Posted 1 year ago

“Excellent service without no waiting.”

Helpful Report

Posted 1 year ago

Thanks for the review, Carol!

Posted 1 year ago

“The presenters are the best I have experienced. I pay full attention, don't want to miss anything.”

Helpful Report

Posted 1 year ago

Thank you for the review, Dan! We work with expert faculty whose breadth of legal and business knowledge enable them to offer our customers valuable insights and actionable information.

Posted 1 year ago

“Having attorneys do presentation with real life examples is very helpful especially for those of us who are NOT attorneys”

Helpful Report

Posted 1 year ago

Thank you for the review, Diana! We’re glad to hear you found this course helpful.

Posted 1 year ago

“The quality and quantity of content available is excellent.”

Helpful Report

Posted 1 year ago

Thank you! Hearing from satisfied customers like you keeps us motivated to continue providing the wide variety of quality CLE courses our customers have come to rely on.

Posted 1 year ago

“Overall a good course. In the future I would prefer if all presenters had slides as that is what will be used by attendees once the course is over.”

Helpful Report

Posted 1 year ago

Thanks for the review, Theresa! We’re glad to hear you enjoyed the overall course. We’re always looking for ways to improve our courses and appreciate your feedback.

Posted 1 year ago

“The topics & presentations/presenters are consistently very good.”

Helpful Report

Posted 1 year ago

Thank you for the review, Joseph! We work with our expert faculty members to provide CLE courses that keep attorneys current and prepared.

Posted 1 year ago

“The program offered was very poor. Two of the three speakers presented in rambling monotone without any visual aides --their content was largely generalized opinion. The audio was very poor with one of the speakers. The video cut out continually all day.”

Helpful Report

Posted 1 year ago

David, we’re sorry to hear about your experience. We are always looking for ways to improve our customer experience and appreciate your feedback. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“Great content, new format is easy to use. I am looking forward to new feature in the digital platform.”

Helpful Report

Posted 1 year ago

Thanks for the review, Caleb! Our teams work hard to provide easy access to a wide variety of CLE courses so our customers can get the most out of their CLE.

Posted 1 year ago

“Two of the three speakers were difficult to listen to. They were clearly experts but they were not great speakers. They had lots of verbal pauses which I found distracting. Additionally, the fact that almost none of the presentations were accompanied by visual slides made it very difficult for me to focus. I am a visual learner so not having something tangible to ground me to the presentation made this a very difficult day for me.”

Helpful Report

Posted 1 year ago

Thanks for the review, Taylor. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“Very happy with the programs.”

Helpful Report

Posted 1 year ago

Thanks for the review, Paul. We are dedicated to developing CLE courses that keep attorneys current and prepared.

Posted 1 year ago

“The course was on skip-tracing. It was very informative.”

Helpful Report

Posted 1 year ago

We’re happy to hear you found our course informative, Joan! We strive to provide our customers with practical CLE courses they can use in their everyday practice.

Posted 1 year ago

“NBI's live streaming service works without a hitch. The presenters were excellent. The streaming service was easy to navigate. i would definitely recommend.”

Helpful Report

Posted 1 year ago

Thank you for the review, Michael! Hearing from satisfied customers like you means a lot to us.

Posted 1 year ago

“Responsive to the customers' request for seminar topics”

Helpful Report

Posted 1 year ago

Thanks for the review. We’re always looking for ways to improve our courses and appreciate our customers' feedback.

Posted 1 year ago

“All speakers were very informational.”

Helpful Report

Posted 1 year ago

Thanks for the review, Kerri! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.

Posted 1 year ago

“The seminar ended early because a speaker was unavailable. The follow up email is confusing, so now I will need to call NBI to get clarification.”

Helpful Report

Posted 1 year ago

We’re sorry that our communication wasn’t as clear as it could be, Susan. We are always looking to improve our customer experience and appreciate your feedback. Someone from our Customer Service team will reach out to you to answer any questions you have.

Posted 1 year ago

“The presentation and written material provided for Long Term Care, etc, were excellent. The presentation of Basic Tax Concerns, not so.”

Helpful Report

Posted 1 year ago

Thank you for the review, Morris. While we’re glad to hear that you enjoyed the Long Term Care topic, we’re sorry that the Basic Tax Concerns topic did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our customer service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

National Business Institute is rated 4.2 based on 1,092 reviews