National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,174 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Product Reviews

Metrics

4.2

Based on 1,174 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“Customer service is amazing and classes are extremely informative!”

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Posted 1 year ago

Thank you, Nicole. Your feedback and review means a lot to us!

Posted 1 year ago

“This was the first course taken through NBI. Very informative, knowledgeable presenters. The NBI Paralegal Customer Service staff was very helpful and professional. Answered all my questions and was able to get me registered quickly.”

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Posted 1 year ago

Thanks for the review, Michelle! We appreciate your feedback.

Posted 1 year ago

“CLE was stress free easy to access and certificate of completion was immediate”

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Posted 1 year ago

Thanks for the review, Joe! We work hard to provide high-quality CLE courses.

Posted 1 year ago

“NBI is a reliable platform to meet my CLE requirements and refresh or learn about subjects I am interested in.”

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Posted 1 year ago

We’re happy to hear you found our course helpful and informative! We strive to provide our customers with practical CLE courses they can use in their everyday practice.

Posted 1 year ago

“The customer service that I received from Sarah was outstanding!”

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Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“The AI seminar was terrific. Both presenters were well prepared and provided helpful insights...”

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Posted 1 year ago

Mark Thank you for your review. We are glad you enjoyed the presentations!

Posted 1 year ago

“Very detailed, informative, and great slides. Thank you.”

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Posted 1 year ago

Thank you for your review Irene. We appreciate your feedback.

Posted 1 year ago

“Everything went well”

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Posted 1 year ago

Thank you, Azadeh. This review means a lot to us!

Posted 1 year ago

“Informative programs offered by expert practitioners in the Social Security Disability law area.”

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Posted 1 year ago

Thanks, John! We’re glad you enjoyed your CLE course and hope to see you again soon.

Posted 1 year ago

“I already told you. Don't you read the reviews of the seminars?”

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Posted 1 year ago

“The course was good. However, I was unable to open the web page to get my CLE certificate and no one ever picked up the phone when I called to inquire about the certificate issue. I finally hung up after 30+ minutes on the line.”

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Posted 1 year ago

Thanks for the review, Jo. We’re always looking for ways to improve and appreciate your feedback. We’re sorry to hear this CLE certificate process did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“Informative, knowledgeable speakers, great convenience. All around positive experience.”

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Posted 1 year ago

Thank you for the review, Trenton. We work hard to provide high-quality CLE courses presented by expert faculty so our customers can get the most out of their CLE.

Posted 1 year ago

“Very good seminar and lots of good information, especially each website that was given for mapping, descriptions, etc.”

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Posted 1 year ago

Thank you, Karen. Your feedback and review means a lot to us!

Posted 1 year ago

“I do not like NBI's seminars. The materials NBI distributes are typically trash and occasionally are different than those of the presenter. That happened to me recently and it was almost impossible to follow the materials and the presentation at the same time. Last week I took an eminent domain seminar which was essentially worthless unless one practices in Arizona, Pennsylvania, or Ohio, which were the states where the presenters practice. Also, I can't believe we're still encouraging virtual seminars; anyone who thinks lawyers get value out of a virtual seminar anywhere close to what they get out of an in-person seminar doesn't know what they're talking about. I'm convinced that NBI offers almost all virtual seminars because it realizes more profit if it doesn't have to rent a room and provide snacks. I almost always try to avoid NBI seminars but sometimes have no choice.”

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Posted 1 year ago

Thanks for the review, Donald. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 1 year ago

“Great programs and excellent support staff.”

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Posted 1 year ago

Thank you, Debra! We can’t tell you how much this review means to us.

Posted 1 year ago

“Excellent presenters and material.”

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Posted 1 year ago

Thank you for the review, Jack! It means a lot to us.

Posted 1 year ago

“Not happy with presentation and agenda”

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Posted 1 year ago

Thanks for the review. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 1 year ago

“The presenters were very knowledgeable but not practiced at lecturing particularly individually without a second person to help with the discussion; so the presentation was a little boring and therefore not as interesting as could be.”

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Posted 1 year ago

Thank you for your feedback. While we're glad to hear you found the presenters knowledgeable, we’re sorry that the overall course did not meet your expectations.

Posted 1 year ago

“too expensive, poor quality, speakers talk more about them selves than subject mater”

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Posted 1 year ago

Thanks for the review, David. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 1 year ago

“Content was great. Two of the speakers were really bad. Kathryn Ziegler said "um" almost every 3-4 words and it is really annoying. Joan Thomas seemed to lose her train of thought on multiple occasions. They were both very hard to watch for more than 5 minutes.”

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Posted 1 year ago

Thank you for the review, Cheryl. I’ll pass along your comments to our course development team.

Posted 1 year ago

National Business Institute is rated 4.2 based on 1,174 reviews