National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,184 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

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Metrics

4.2

Based on 1,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“The course was good. However, I was unable to open the web page to get my CLE certificate and no one ever picked up the phone when I called to inquire about the certificate issue. I finally hung up after 30+ minutes on the line.”

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Posted 2 years ago

Thanks for the review, Jo. We’re always looking for ways to improve and appreciate your feedback. We’re sorry to hear this CLE certificate process did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 2 years ago

“Informative, knowledgeable speakers, great convenience. All around positive experience.”

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Posted 2 years ago

Thank you for the review, Trenton. We work hard to provide high-quality CLE courses presented by expert faculty so our customers can get the most out of their CLE.

Posted 2 years ago

“Very good seminar and lots of good information, especially each website that was given for mapping, descriptions, etc.”

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Posted 2 years ago

Thank you, Karen. Your feedback and review means a lot to us!

Posted 2 years ago

“I do not like NBI's seminars. The materials NBI distributes are typically trash and occasionally are different than those of the presenter. That happened to me recently and it was almost impossible to follow the materials and the presentation at the same time. Last week I took an eminent domain seminar which was essentially worthless unless one practices in Arizona, Pennsylvania, or Ohio, which were the states where the presenters practice. Also, I can't believe we're still encouraging virtual seminars; anyone who thinks lawyers get value out of a virtual seminar anywhere close to what they get out of an in-person seminar doesn't know what they're talking about. I'm convinced that NBI offers almost all virtual seminars because it realizes more profit if it doesn't have to rent a room and provide snacks. I almost always try to avoid NBI seminars but sometimes have no choice.”

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Posted 2 years ago

Thanks for the review, Donald. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 2 years ago

“Great programs and excellent support staff.”

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Posted 2 years ago

Thank you, Debra! We can’t tell you how much this review means to us.

Posted 2 years ago

“Excellent presenters and material.”

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Posted 2 years ago

Thank you for the review, Jack! It means a lot to us.

Posted 2 years ago

“Not happy with presentation and agenda”

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Posted 2 years ago

Thanks for the review. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 2 years ago

“The presenters were very knowledgeable but not practiced at lecturing particularly individually without a second person to help with the discussion; so the presentation was a little boring and therefore not as interesting as could be.”

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Posted 2 years ago

Thank you for your feedback. While we're glad to hear you found the presenters knowledgeable, we’re sorry that the overall course did not meet your expectations.

Posted 2 years ago

“too expensive, poor quality, speakers talk more about them selves than subject mater”

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Posted 2 years ago

Thanks for the review, David. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 2 years ago

“Content was great. Two of the speakers were really bad. Kathryn Ziegler said "um" almost every 3-4 words and it is really annoying. Joan Thomas seemed to lose her train of thought on multiple occasions. They were both very hard to watch for more than 5 minutes.”

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Posted 2 years ago

Thank you for the review, Cheryl. I’ll pass along your comments to our course development team.

Posted 2 years ago

“I attended an online training and had a great experience. The instructors all had valuable content to add to the course materials we received.”

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Posted 2 years ago

Thank you, Haley.

Posted 2 years ago

“Best CLE available! Many more topics of interest to me after 144 hours of CLE Top-notch quality and production values”

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Posted 2 years ago

Thank you, Edward. Your feedback and review means a lot to us!

Posted 2 years ago

“I had a connection issue for the seminar and with your help I was able to attend all of it.”

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Posted 2 years ago

“Land Use and Zoning webinar was very information. Speakers were well versed in the subject matter.”

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Posted 2 years ago

“Great courses. Helpful staff. Too expensive.”

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Posted 2 years ago

Thank you, Eric!

Posted 2 years ago

“The presenter who did most of the topics spent most of the time telling war stories, with little law etc. Other presenters were very good”

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Posted 2 years ago

Thanks for the review, John. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 2 years ago

“It was a bit pricey for the quality of the presentation, but it is convenient.”

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Posted 2 years ago

Thanks for the review, Hayden! We work hard to provide high-quality CLE courses presented by expert faculty so our customers can get the most out of their CLE.

Posted 2 years ago

“I have been an avid CCW person for 6.5 years. The information as to CCW was "right on" I'm happy to say that I already knew it all. Other than that, the seminar was really of no use to me. Atty. G. Drew Rolston 6-12-23”

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Posted 2 years ago

Thank you for the review.

Posted 2 years ago

“The OnDemand options are a life-saver. I love that NBI has this option”

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Posted 2 years ago

Thank you, Amanda! Glad you are enjoying our OnDemand courses. We can’t tell you how much this review means to us.

Posted 2 years ago

“I was very excited about this class. Unfortunately, it was not worth the time or money. Charging $400 to have multiple lecturers not show up and then end an hour early because you did not have enough people to fill the time is simply inexcusable. If you are going to ask attorneys to block off an entire day and pay that kind of money for your class, make it worth their while.”

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Posted 2 years ago

National Business Institute is rated 4.2 based on 1,184 reviews