National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.16

4.2 Rating 1,094 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,094 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“The seminar ended early because a speaker was unavailable. The follow up email is confusing, so now I will need to call NBI to get clarification.”

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Posted 1 year ago

We’re sorry that our communication wasn’t as clear as it could be, Susan. We are always looking to improve our customer experience and appreciate your feedback. Someone from our Customer Service team will reach out to you to answer any questions you have.

Posted 1 year ago

“The presentation and written material provided for Long Term Care, etc, were excellent. The presentation of Basic Tax Concerns, not so.”

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Posted 1 year ago

Thank you for the review, Morris. While we’re glad to hear that you enjoyed the Long Term Care topic, we’re sorry that the Basic Tax Concerns topic did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our customer service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“Very informative and thorough review. Thank you to all the presenters.”

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Posted 1 year ago

We’re happy to hear you found our course informative, Luis! We strive to provide our customers with practical CLE courses they can use in their everyday practice.

Posted 1 year ago

“Excellent faculty and a complete coverage of a complex subject.”

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Posted 1 year ago

Thank you for the review, William! We work with expert faculty whose breadth of legal and business knowledge enable them to offer our customers valuable insights and actionable information.

Posted 1 year ago

“NBI, through its speakers, provides solid CLE seminars that help keep me current with my practice area knowledge needs with flexible participation choices. I recommend NBI's CLEs to all attorneys needing to do the same!”

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Posted 1 year ago

Thanks for the review, David! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.

Posted 1 year ago

“I have attended NBI seminars and webinars and spoken at them. I have found the speakers to be knowledgeable and easy to understand. The process of speaking is clear and simple. I highly recommend NBI for all CLE needs.”

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Posted 1 year ago

Thank you, Laurie! This review means a lot to us.

Posted 1 year ago

“The classes are always really good. I just think it's a bit pricey typically to attend.”

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Posted 1 year ago

“Love the ability to use on-demand courses as a library to get up-to-date on changes in the law.”

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Posted 1 year ago

Thanks for the review, Daniel! We’re glad to hear you enjoy our OnDemand course format.

Posted 1 year ago

“The seminar was cancelled without notification to myself or my staff.”

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Posted 1 year ago

Dale, we’re sorry that you had this experience. We make every effort to contact customers in the event that a course has to be canceled or rescheduled. At NBI, we have a satisfaction guarantee, and it sounds like you are already working with our Customer Service team to make things right.

Posted 1 year ago

“It was ok but I was hoping for a bit more nuts and bolts of the litigation process. I’ve been a planner for decades. The retort and causes of action are a routine part of a planning practice, but the actual litigation elements of contested matters are foreign to me. I strive to keep my clients out of conflict and out of court, but I do need to know more about what happens should the planning be challenged. This did not satisfy this goal.”

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Posted 1 year ago

Thank you for your feedback, Christopher. We're sorry that the overall course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“The information provided sticks with you.”

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Posted 1 year ago

Thank you for the review, Samantha! Our practical, skill-based CLE courses are designed to include actionable information attorneys can use in their everyday practice.

Posted 1 year ago

“well done”

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Posted 1 year ago

Thanks for the review, Eugene!

Posted 1 year ago

“The information was helpful and the platform was easy to use.”

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Posted 1 year ago

Thanks for the review, Eleanor! We work hard to provide easy access to a wide variety of helpful CLE courses.

Posted 1 year ago

“Solid content-filled courses. Good choice of qualified instructors who practice in the legal subject matter.”

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Posted 1 year ago

Thank you for the review, Ashby! We work with expert faculty whose breadth of legal and business knowledge enables them to offer our customers valuable insights and actionable information.

Posted 1 year ago

“NBI made it possible to find courses I never knew existed. THANK YOU!”

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Posted 1 year ago

Daniel, this review means a lot to us! We work hard to provide our customers with a wide variety of CLE courses they can use in their everyday practice.

Posted 1 year ago

“Good combination of speakers”

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Posted 1 year ago

Thanks for the review, Joseph! We work with expert faculty whose breadth of legal and business knowledge enables them to offer our customers valuable insights and actionable information.

Posted 1 year ago

“There was a problem with my prompt and your customer service responded immediately and made sure I received credit.”

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Posted 1 year ago

Richard, thank you for this review! It is important to us to provide the best customer service possible and we’re proud of our team.

Posted 1 year ago

“Very professional with great selection of topics.”

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Posted 1 year ago

Thanks for the review, John! We work with our expert faculty members to provide our customers with informative seminars covering the latest legal topics.

Posted 1 year ago

“Great presentation and materials.”

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Posted 1 year ago

Thanks for the review, Isaac! We work hard to provide engaging courses and thorough reference materials so our customers can get the most out of their CLE.

Posted 1 year ago

“Probate is really state specific and I'm in Ohio. So not much for me as far as procedure. Hundreds of pages of materials but not very helpful. The first speaker refers to her questionairre for new clients, but does not include one for a model. Also, in Ohio, we use the phrase "safe deposit box". I guess some people use safety deposit box but I found it irksome that the wrong word was used over and over. As for digital assets, there was no definition as to whether those are tangible or intangible, I would have like some explanation. Also, in Ohio if a creditor doesn't make a claim within 6 months its claim is not considered valid. I don't know about sending out notice to creditors and would have liked a better explanation of how that's handled. I can't help but think that there was a better way to do a step by step explanation of the tax return. Transfer of real estate is an issue, sell or just transfer to heirs? Why is one better? I was disappointed and frankly feel I wasted my money. Deborah Spychalski”

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Posted 1 year ago

Deborah, we’re sorry this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

National Business Institute is rated 4.2 based on 1,094 reviews