“This was the first course taken through NBI. Very informative, knowledgeable presenters. The NBI Paralegal Customer Service staff was very helpful and professional. Answered all my questions and was able to get me registered quickly.”
We’re happy to hear you found our course helpful and informative! We strive to provide our customers with practical CLE courses they can use in their everyday practice.
“The course was good. However, I was unable to open the web page to get my CLE certificate and no one ever picked up the phone when I called to inquire about the certificate issue. I finally hung up after 30+ minutes on the line.”
Thanks for the review, Jo. We’re always looking for ways to improve and appreciate your feedback. We’re sorry to hear this CLE certificate process did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
Thank you for the review, Trenton. We work hard to provide high-quality CLE courses presented by expert faculty so our customers can get the most out of their CLE.
“I do not like NBI's seminars. The materials NBI distributes are typically trash and occasionally are different than those of the presenter. That happened to me recently and it was almost impossible to follow the materials and the presentation at the same time. Last week I took an eminent domain seminar which was essentially worthless unless one practices in Arizona, Pennsylvania, or Ohio, which were the states where the presenters practice. Also, I can't believe we're still encouraging virtual seminars; anyone who thinks lawyers get value out of a virtual seminar anywhere close to what they get out of an in-person seminar doesn't know what they're talking about. I'm convinced that NBI offers almost all virtual seminars because it realizes more profit if it doesn't have to rent a room and provide snacks. I almost always try to avoid NBI seminars but sometimes have no choice.”
Thanks for the review, Donald. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.
Thanks for the review. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.
“The presenters were very knowledgeable but not practiced at lecturing particularly individually without a second person to help with the discussion; so the presentation was a little boring and therefore not as interesting as could be.”
Thank you for your feedback. While we're glad to hear you found the presenters knowledgeable, we’re sorry that the overall course did not meet your expectations.
Thanks for the review, David. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.
“Content was great. Two of the speakers were really bad. Kathryn Ziegler said "um" almost every 3-4 words and it is really annoying. Joan Thomas seemed to lose her train of thought on multiple occasions. They were both very hard to watch for more than 5 minutes.”
