“I have worked with NBI for a number of years and have always found them to be professional in all respects. NBI offers a broad range of courses and the opportunity to take the courses virtually is a great convenience.”
Thanks for the review, Leanne! We work hard to provide high-quality CLE courses presented by expert faculty so our customers can get the most out of their CLE.
“The staff is the perfect combination of professionalism, friendlies and accommodating. Responsiveness was a definite plus. The all access pass is a great value and the attorneys that teach are well qualified. Highly recommend
this top notch educational provider.”
Thanks for the review, Andrew. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can help you find the right course.
“Excellent and professional at every level. Thank you so much! I needed credits immediately as I was removed from the active attorney list for failure to comply with the MCLE requirements. NBI to the rescue! Thank you!”
Thank you for the review, Tammy! Our practical, skill-based CLE courses are designed to include actionable information attorneys can use in their everyday practice.
We appreciate you taking the time to provide us with this feedback, Mary. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
“I have lectured for NBI for over 50 times in the past 30 years, and have never even heard of a seminar being cancelled. I signed up for the seminar to fulfill my Pennsylvania CLE requirement, and you cancelled it and rescheduled after the deadline date.”
We're sorry, Gary. We do everything we can to make sure our live events occur as scheduled but we do encounter unforeseen circumstances every once in a while. At NBI, we have a satisfaction guarantee. Someone from our Customer Service Team will reach out to you to discuss how we can make this right.
We’re glad you found our course helpful, Gregory! We strive to provide our customers with practical CLE courses they can use in their everyday practice.
Thanks for the review, Karen! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.
“Disappointing customer service. Link to program was not activated. leading to frustration and waste of time . Then NBI just blew me off. I have used NBI for my organizations in the past, as well as for personal continuing education, what happened to their customer service? Worst in the industry.”
Kenneth, we’re sorry that you had this experience. We strive to provide an excellent customer experience and it sounds like we missed the mark in your case. Our Customer Service Supervisor will reach out to you to see how we can make this right.
“Honestly….for $416 it was an absolute embarrassment. The final presenter was uninspired , to put it kindly. I’d like to hire him independently to cure my chronic insomnia.
This subject matter is interesting and important. The totality of this $416 joke transformed it to the DaVinci code. Oh, and the technical difficulties at the end was the cherry on top. Send me a check or credit, not a coupon for more punishment.
And your pricing? Even if taught by Socrates it was out of line. Gee, hope that helps.”
Guy, we're sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service Team will reach out to you to discuss how we can make this right.
“Friendly, helpful members of the company. A variety of interesting topics, well done by the presenters. Accommodating to when wanted on-demand programs.
I would like shorter programs because I am almost a septuagenerian.
The price for unlimited for a year fits my needs.
Therefore this is the best buy on the market for me.”
Thanks for the review, Peter. It means a lot to us! We do offer shorter duration courses. You can locate them by using the duration filter in our course catalog and selecting the range you’re are looking for. If you have any questions about our CLE courses, our Customer Service team is here to help! (800) 930-6182
“Disappointed with the content. Very little time was spent on the topics of reviewing and summarizing medical records and too much time was given to the concepts around protected information. While understanding how to handle protected information is important it is not a significant contributor to the actual summarization of medical records. Amy Johnson was the only presenter that provided any relevant information.”
Thank you for your feedback, Deborah. We're sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service Team will reach out to you to discuss how we can make this right.
“Good presentation on what is a fairly technical area of the law. The first presenter was my favorite because he was so clearly well-versed in our state law. The moderator was terrific.”
This review means a lot to us, Michael! Our team works hard to provide practical, skill-based CLE courses our customers can use in their everyday practice.
“Excellent, pragmatic review of the problems of all lawyers who litigate. This program provided a fresh look at many familiar issues. The panel obviously experienced and presented well.”
