National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.16

4.2 Rating 1,079 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,079 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“Not sure that I saw anywhere that this CLE was good for only 1.5 hours of Ethics credits, rather than the full 3.0 hours. Very unhappy about that.”

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Posted 11 months ago

Thanks for the review, Andrew. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can help you find the right course.

Posted 11 months ago

“Excellent and professional at every level. Thank you so much! I needed credits immediately as I was removed from the active attorney list for failure to comply with the MCLE requirements. NBI to the rescue! Thank you!”

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Posted 11 months ago

Thanks for the review, Michael! We’re proud that our customers have depended on us to provide them with quality CLE for more than 35 years.

Posted 11 months ago

“Great information, speakers were easy to follow and transitions well done.”

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Posted 11 months ago

Thank you for the review, Tammy! Our practical, skill-based CLE courses are designed to include actionable information attorneys can use in their everyday practice.

Posted 11 months ago

“The video I purchased was messed up and unreadable in certain areas.”

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Posted 1 year ago

We appreciate you taking the time to provide us with this feedback, Mary. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“I have lectured for NBI for over 50 times in the past 30 years, and have never even heard of a seminar being cancelled. I signed up for the seminar to fulfill my Pennsylvania CLE requirement, and you cancelled it and rescheduled after the deadline date.”

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Posted 1 year ago

We're sorry, Gary. We do everything we can to make sure our live events occur as scheduled but we do encounter unforeseen circumstances every once in a while. At NBI, we have a satisfaction guarantee. Someone from our Customer Service Team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“Over the years I have done about 20+ seminars for NB I…..”

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Posted 1 year ago

“very professional and helpful”

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Posted 1 year ago

We’re glad you found our course helpful, Gregory! We strive to provide our customers with practical CLE courses they can use in their everyday practice.

Posted 1 year ago

“Excellent. On-time. Knowledgable presenters. Good written materials.”

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Posted 1 year ago

Thanks for the review, Karen! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.

Posted 1 year ago

“Great seminar and amazingly convenient. Excellent use of technology to earn credits!”

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Posted 1 year ago

Thanks for the review, Timothy! We are dedicated to providing easy access to top-notch CLE courses so our customers can get the most of their CLE.

Posted 1 year ago

“First rate CLE program!”

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Posted 1 year ago

Thank you, Gretchen! We love hearing from satisfied customers like you.

Posted 1 year ago

“Disappointing customer service. Link to program was not activated. leading to frustration and waste of time . Then NBI just blew me off. I have used NBI for my organizations in the past, as well as for personal continuing education, what happened to their customer service? Worst in the industry.”

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Posted 1 year ago

Kenneth, we’re sorry that you had this experience. We strive to provide an excellent customer experience and it sounds like we missed the mark in your case. Our Customer Service Supervisor will reach out to you to see how we can make this right.

Posted 1 year ago

“Honestly….for $416 it was an absolute embarrassment. The final presenter was uninspired , to put it kindly. I’d like to hire him independently to cure my chronic insomnia. This subject matter is interesting and important. The totality of this $416 joke transformed it to the DaVinci code. Oh, and the technical difficulties at the end was the cherry on top. Send me a check or credit, not a coupon for more punishment. And your pricing? Even if taught by Socrates it was out of line. Gee, hope that helps.”

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Posted 1 year ago

Guy, we're sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service Team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“Friendly, helpful members of the company. A variety of interesting topics, well done by the presenters. Accommodating to when wanted on-demand programs. I would like shorter programs because I am almost a septuagenerian. The price for unlimited for a year fits my needs. Therefore this is the best buy on the market for me.”

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Posted 1 year ago

Thanks for the review, Peter. It means a lot to us! We do offer shorter duration courses. You can locate them by using the duration filter in our course catalog and selecting the range you’re are looking for. If you have any questions about our CLE courses, our Customer Service team is here to help! (800) 930-6182

Posted 1 year ago

“Disappointed with the content. Very little time was spent on the topics of reviewing and summarizing medical records and too much time was given to the concepts around protected information. While understanding how to handle protected information is important it is not a significant contributor to the actual summarization of medical records. Amy Johnson was the only presenter that provided any relevant information.”

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Posted 1 year ago

Thank you for your feedback, Deborah. We're sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service Team will reach out to you to discuss how we can make this right.

Posted 1 year ago

“Good presentation on what is a fairly technical area of the law. The first presenter was my favorite because he was so clearly well-versed in our state law. The moderator was terrific.”

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Posted 1 year ago

This review means a lot to us, Michael! Our team works hard to provide practical, skill-based CLE courses our customers can use in their everyday practice.

Posted 1 year ago

“Excellent, pragmatic review of the problems of all lawyers who litigate. This program provided a fresh look at many familiar issues. The panel obviously experienced and presented well.”

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Posted 1 year ago

Thanks for the review, Paul. We are dedicated to developing CLE courses that keep attorneys current and prepared.

Posted 1 year ago

“The Special Needs Trust class was very informative - lots of good information.”

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Posted 1 year ago

Thank you for the review, Karen! We work with our expert faculty members to provide our customers with informative webinars they can use in their everyday practice.

Posted 1 year ago

“Horrible quality content.”

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Posted 1 year ago

We’re sorry to hear your experience did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 1 year ago

“Very easy platform to navigate and excellent content to get my CPE’s. Thank you.”

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Posted 1 year ago

Thank you for the review, Ashley! We love hearing from satisfied customers like you.

Posted 1 year ago

“The CLE prices are too high.”

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Posted 1 year ago

National Business Institute is rated 4.2 based on 1,079 reviews