National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.16

4.2 Rating 1,080 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,080 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

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“Efficient, informative, interactive. Very excellent legal information by competent professionals.”

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Posted 7 months ago

Thank you for the review, Elizabeth! We work with our expert faculty members to provide CLE courses that keep attorneys current and prepared.

Posted 7 months ago

“I purchased a CLE course from NBI which amounted to about $400. The course was advertised as specific to my state. I also called NBI twice and on both occasions, representatives indicated the course was applicable to my state. To my disappointment, both of the instructors who taught the course focused on the laws and regulations in their state(s) which is of no use to me. There was no discussion whatsoever about the laws in my state, hence it remains unclear to me why NBI marketed this course as beneficial for practitioners in my state.”

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Posted 7 months ago

We’re sorry to hear your experience did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 7 months ago

“Great Attorneys and wonderful content.”

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Posted 7 months ago

Thanks for the review, Kyiesha! We work hard to provide engaging courses and thorough reference materials so our customers can get the most out of their CLE.

Posted 7 months ago

“It was very ll done, organized and on time”

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Posted 7 months ago

Thank you for your review Cheryl. We appreciate your feedback.

Posted 7 months ago

“NBI overall is a good resource, the course I just took regarding outlook was useless. It should have been interactive. The slides did not even show what to do. The only thing I learned was a website to help track time. Sorry. Not worth the money.”

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Posted 7 months ago

Thanks for the review, Joanna. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 7 months ago

“Excellent seminar”

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Posted 7 months ago

Thanks for the review, Joel! Our teams work hard to provide easy access to a wide variety of CLE courses so our customers can get the most of their CLE.

Posted 7 months ago

“Customer service is amazing and classes are extremely informative!”

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Posted 7 months ago

Thank you, Nicole. Your feedback and review means a lot to us!

Posted 7 months ago

“This was the first course taken through NBI. Very informative, knowledgeable presenters. The NBI Paralegal Customer Service staff was very helpful and professional. Answered all my questions and was able to get me registered quickly.”

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Posted 7 months ago

Thanks for the review, Michelle! We appreciate your feedback.

Posted 7 months ago

“CLE was stress free easy to access and certificate of completion was immediate”

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Posted 8 months ago

Thanks for the review, Joe! We work hard to provide high-quality CLE courses.

Posted 8 months ago

“NBI is a reliable platform to meet my CLE requirements and refresh or learn about subjects I am interested in.”

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Posted 8 months ago

We’re happy to hear you found our course helpful and informative! We strive to provide our customers with practical CLE courses they can use in their everyday practice.

Posted 8 months ago

“The customer service that I received from Sarah was outstanding!”

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Posted 8 months ago

Thank you for your feedback!

Posted 8 months ago

“The AI seminar was terrific. Both presenters were well prepared and provided helpful insights...”

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Posted 8 months ago

Mark Thank you for your review. We are glad you enjoyed the presentations!

Posted 8 months ago

“Very detailed, informative, and great slides. Thank you.”

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Posted 8 months ago

Thank you for your review Irene. We appreciate your feedback.

Posted 8 months ago

“Everything went well”

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Posted 8 months ago

Thank you, Azadeh. This review means a lot to us!

Posted 8 months ago

“Informative programs offered by expert practitioners in the Social Security Disability law area.”

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Posted 8 months ago

Thanks, John! We’re glad you enjoyed your CLE course and hope to see you again soon.

Posted 8 months ago

“I already told you. Don't you read the reviews of the seminars?”

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Posted 8 months ago

“The course was good. However, I was unable to open the web page to get my CLE certificate and no one ever picked up the phone when I called to inquire about the certificate issue. I finally hung up after 30+ minutes on the line.”

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Posted 9 months ago

Thanks for the review, Jo. We’re always looking for ways to improve and appreciate your feedback. We’re sorry to hear this CLE certificate process did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 9 months ago

“Informative, knowledgeable speakers, great convenience. All around positive experience.”

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Posted 9 months ago

Thank you for the review, Trenton. We work hard to provide high-quality CLE courses presented by expert faculty so our customers can get the most out of their CLE.

Posted 9 months ago

“Very good seminar and lots of good information, especially each website that was given for mapping, descriptions, etc.”

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Posted 9 months ago

Thank you, Karen. Your feedback and review means a lot to us!

Posted 9 months ago

“I do not like NBI's seminars. The materials NBI distributes are typically trash and occasionally are different than those of the presenter. That happened to me recently and it was almost impossible to follow the materials and the presentation at the same time. Last week I took an eminent domain seminar which was essentially worthless unless one practices in Arizona, Pennsylvania, or Ohio, which were the states where the presenters practice. Also, I can't believe we're still encouraging virtual seminars; anyone who thinks lawyers get value out of a virtual seminar anywhere close to what they get out of an in-person seminar doesn't know what they're talking about. I'm convinced that NBI offers almost all virtual seminars because it realizes more profit if it doesn't have to rent a room and provide snacks. I almost always try to avoid NBI seminars but sometimes have no choice.”

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Posted 9 months ago

Thanks for the review, Donald. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. Please reach out to our Customer Service Team at (800) 930-6182 if you would like to further discuss this course.

Posted 9 months ago

National Business Institute is rated 4.2 based on 1,080 reviews