“I transferred money from nationwide to another bank 7am in the morning. Nationwide stated that money is in a queue, they refuse to return the money into my account and the money has not reflected in the other account. This is 2pm and the customer service team informed me that there is nothing they can do about it because its IT problem. They informed me that they are working on it. This is very bad. ill never use nationwide bank again”
“with reference to my previous review, the nationwide fraud department lady(Kelly) is rude arrogant and totally discriminates against people with mental health illness, I suffer with Bi-Polar and PTSD and she was aware of this but still spoke to me in an awful way stating its my problem I suffer with bi-polar not Nationwide's, SHOCKING TRULY SHOCKING AWFUL WAY TO TREAT CUSTOMERS, but by going on the number of negative reviews and no responses from Nationwide it shows they treat customer, oops sorry member like Sh.t awful Building society.”
“I was not pleased that less than 1 year into the policy they wrote to say they were transferring my policy to another company as they were no longer dealing in motor insurance,”
“They bend over backward with customer service, spotted card fraud before it went through, have no fees for bounced direct debits on the flex plus account, and 5% interest on regular savings account with instant access they are amazing”
“I found the Go Compare site a very good one indeed to use, choosing Nationwide for the best overall deal. They responded quickly to my decision, & the paper work followed efficiently.
I have not made any claims.”
“It was easy to take out the policy and to understand the cover. Every company is very similar in this regard, and it is just a matter of finding a provider and getting a good deal and a better price than you were quoted the previous year. The real test of a provider is when you need to claim I guess eh.”
“Good insurance Company - annual premiums are reasonable when compared to others. Always responsive on the phone. Very prompt in sending out the relevant documentation.”
