“Good service again from NatureSpy replacing at a reduced price a faulty camera that was just out of warranty. Disappointing that this is the 3rd fault that has developed in different cameras, but a good service in dealing wit it.”
“Works better than expected, written instructions are in places what seems to be badly translated Chinese to English, better to follow the video instructions, apart from that works brilliantly and well pleased with purchase”
Hi Paul,
Glad you like the camera! The manual was written from scratch, in-house, by native speakers - no translation involved whatsoever. I wonder if there is a grammatical error somewhere that we need to correct however, so we'll look into that!
“This was my second trail camera bought from NatureSpy. Unfortunately it was defective (missing contact in battery box). Within 24 hours of notifying NatureSpy, Harry had arranged for a return label and had despatched a replacement which works very well. Excellent service.”
“Sent 5 w solar panel but I have sent it back for a 3W panel as it is an older camera.
Have always found NatureSpy excellent.So much so my neighbour has bought same and solar panel and we are both vying each other for best results !”
“Ordering via the website was quite straightforward, communication from NatureSpy good and item arrived very promptly. It was well packaged to protect from any damage whilst in post. Instruction manual was quite straightforwardand I soon had the Ursus up and running. Overall very pleased with the service.”
“This is our second Nature spy camera, the quality and service has been excellent and any queries resolved quickly , would highly recommend Nature Spy and their products”
“Excellent camera (NatureSpy Wifi WildCam 2), very easy to set up and use. My only veryminor negative is that the image is very wide angle. My camera is quite close to our owl box (c12 feet), yet is seems a long way away compared with our old trap camera in the same postion. See attached photo from the camera.”
“Pleased with my camera, as you said video clips are a vey high standard. The security box is out in the woods with the camera, it gives peace of mind knowing it will remain intact from unwanted attention.”
“The trail camera I have provides such revelations about the nocturnal goings-on in the garden, but unfortunately it has had two component failures - happily on both occasions NatureSpy came up trumps being ever so helpful when contacted, and then delivering a perfect repair in the timeframe they promised.”
