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NCMBike US Reviews

3.3 Rating 47 Reviews
55 %
of reviewers recommend NCMBike US
Received the replacement part quickly.
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Posted 1 year ago
I love bike.never let me down
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Posted 1 year ago
I own an NCM moscow plus, i love the thing, I am severly disabled, i can barely walk, i go grocery shopping on it, i get to the laundry mat, i have lots of reecreational fun peddling around,its gort a throttle so i can cross busy intersections when i need with Ease. friends have off road e-bikes, MCM moscow plus is an on road off road e-bike, i stay mainly on the road system, if i need help i can get it. My e-bike was destroyed by some very spiteful people, i am lost without it. I highly recomend this ebike.
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Posted 1 year ago
I have been riding this bike for about 5 years and I continue to enjoy it. I am almost 70 years old and can still can get on and off it. I have the Prauge model on 27.5" tires which is a big bike. This is pedal assist and not full time power. I have recental replace the battery and charger and have had some good support from NCMBike US.
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Posted 1 year ago
Bought a replacement battery and it made my bike travel further. Plus it had a nice punch of power too. Very happy with the purchase.
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Posted 1 year ago
Arrived quickly. Went on without a hitcjh
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Posted 1 year ago
Ordered a throttle cable for my NCM Moscow Plus and it arrived within time specified. Great service...thank you.
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Posted 2 years ago
I got exactly what I needed the description was great the product is amazing shipping took as expected the one thing that I wish was better but can’t complain is the price for shipping, overall it was great
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Posted 2 years ago
I called to inform them they mailed the wrong part. They promptly mailed out new part 2 day air so we would have it in time for next event!! Very good customer service!!
NCMBike US 5 star review on 9th March 2024
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Posted 2 years ago
Always fast and reliable.
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Posted 2 years ago
Great product and service
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Posted 2 years ago
Beautiful bike with amazing features at a reasonable price. Thanks
NCMBike US 5 star review on 5th November 2023
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Posted 2 years ago
I unfortunately needed a new controller and sensor for my NCM MOSCOW PLUS. Unfortunately references that this part needed replace at 16 months of ownership. Highly disappointing! I was able to order the part on-line through NCM. The part arrived quickly. The representative was knowledgable and efficient.
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Posted 2 years ago
OK very satisfied with the ordered product. I only would have wished I would have get an email or message that my delivery was send and on its way.
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Posted 2 years ago
My bike commute changed recently when I moved to a different job, and now I have to spend an extended time ascending rather steep hill first thing in the morning. This has caused me some knee problems, so I searched for an e-bike solution to assist. I took delivery of the C7 and assembled it easily. Unfortunately, the box was punctured (from the outside) during shipping but NCM support shipped me a replacement part and I was in perfect condition in a couple of days. The bike has been great so far and I'm really happy with their support and my experience.
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Posted 2 years ago
This NCM bike is the best for my all around use and it is made even better by the NCM support staff that will promptly answer any questions many have as newbys to the electric world.
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Posted 2 years ago
Good Service
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Posted 2 years ago
Easy to assemble, good value for dev money, good speed and battery range. All good. Thank You
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Posted 2 years ago
It took 2 weeks to get here but you kept in contact and let me know what was going on at all times.
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Posted 2 years ago
It was shipped quickly and was exactly the part I needed for my ebike. This is my second purchase from NCMBike US and an satisfied with their promptness and high quality parts.
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Posted 2 years ago
NCMBike US is rated 3.3 based on 47 reviews