“Deck—really looks nice. The crew carefully removed the bench before cleaning. However, they forgot to put it back, we had to do that ourselves.
Roof—what I can see looks good and I assume the rest will too.
Windows—nice and clean. The method the crew used did leave water spots at the bottom of each pane, which could have been eliminated by using a squeegee or cloth. Also, a cloth or small brush to clean to bottom outside corners where crud accumulates would have been good. These are just minor points.
Skylights—they look like they got hosed off, removing a bit of recent pollen, but they are still quite dirty and need to be properly cleaned. When a person from Ned Stevens called me, I told him about this, he said the crew noted that the dirt was on the inside. Shortly thereafter, we had a heavy rainstorm, which removed nearly all of the grime (which, in fact, turned out to be on the outside). Not happy to be charged $50 per skylight and have the result we got.”
“We have really enjoyed our business with Ned Stevens. The workers are kind and polite and very helpful. However, this past time they were at our home, the gutters were not blown out in the corners of the back of the home - below the sky lights. They were also not blown out in the corner of the front of the home under the second story round window. Unfortunately, we had 3 inches of rain that evening and it backed up. This is the first time this has happened since we signed on with you. Hopefully, this will not happen again.”
