“I was asked to rate my product that I purchased, but I would not know what the quality is, as I have not received it yet. I ordered it on the 9th, and it's ~10:00PM on the 27th. Hopefully it's a really nice shirt... because it was supposed to be a Christmas gift for my sister. I wouldn't be bothered if the mail were just late, but it took them quite a long time to even ship it out.”
“The quality of the products is horrible. To be honest if I had seen your product in a store I would have never paid as much as I did for your shirts. Material is bad and the image fades after the first wash.”
“I received an order and the box was ripped up. Thought 3 were torn but on d opening all of them, I’ve got 5 torn shirts. I reached out to customer service the day I received them and never heard back.”
“I have yet to receive an update on my order but for some reason I have been asked to review my order if I knew where was I would gladly review it. 1star for poor customer support”
“I placed an order on April 21, 2020 and expected a bit of a delay, since companies are running at less staff for the moment. Here it is, May 11th, and still no tracking number or shipping confirmation email. $80 for 2 shirts and the shipping was nearly $12. Received an email from Dave, who told me he would get me a tracking number once it ships either on April 29th or 30th, but haven't heard a thing. Disappointing really. I placed 2 orders with another apparel company that does everything in-house and have received both of those orders with 5 days. Almost a month has went by since I placed an order with NKF, and I have yet to see the merch I paid almost $80 for. But yet, they want me to review the company and the shirts. Alright, I'll make it happen.
Going forward in the future, I will likely not place another order with NKF. Just unfortunate that this was an expensive lesson to learn.”
“I ordered a coverup on a regular size (standard One size fits most). Someone crossed that out and they changed the order to a plus size - I am petite and it looks ridiculous on me. Is there any way I can exchange if for the correct size? Or get a refund? I can’t ever use it and I’m so sad cause I really love it 😞”
