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Nespresso Reviews

1.8 Rating 391 Reviews
17 %
of reviewers recommend Nespresso
Company Reviews Questions Metrics
1.8
Based on 391 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat
Queries Resolved In
Under An Hour

Popular Questions:

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Customer Service

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How quickly does Nespresso resolve customer queries?
Helpful Report
(2 weeks ago)
Greater than 73% of reviewers feedback is Nespresso resolves customer queries within an hour.
Helpful Report
(2 weeks ago)
B

Customer Service - Good

77.66%
Industry Average
“ Got my order 3day in advance. Loved the free 3 gifts also. Great coffee great service. ”
- jack carr
“ LOVE YOU Nespresso BUT PLEASE MAKE A SINGLE OR DOUBLE SERVING MATCHA POD!!!!! ALSO YOUR STAFF FROM CUSTOMER SERVICE SECTION ARE LAZY!!!! ”
- Anonymous
“ The customer service has always been superior. I have never had a problem/question that they weren't able to solve or resolve for me. ”
- Loretta
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