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Nespresso Reviews

1.8 Rating 397 Reviews
17 %
of reviewers recommend Nespresso
1.8
Based on 397 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 46%
Customer Service
Communication Channels
Live Chat, Telephone
Queries Resolved In
Under An Hour
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How quickly does Nespresso resolve customer queries?
(1 month ago)
Greater than 69% of reviewers feedback is Nespresso resolves customer queries within an hour.
(1 month ago)
76.60%
Industry Average
Got my order 3day in advance. Loved the free 3 gifts also. Great coffee great service.
- jack carr
LOVE YOU Nespresso BUT PLEASE MAKE A SINGLE OR DOUBLE SERVING MATCHA POD!!!!! ALSO YOUR STAFF FROM CUSTOMER SERVICE SECTION ARE LAZY!!!!
- Anonymous
The customer service has always been superior. I have never had a problem/question that they weren't able to solve or resolve for me.
- Loretta