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Net World Sports Reviews

3.0 Rating 399 Reviews

50 %

of reviewers recommend Net World Sports

Company Reviews

3.0

Based on 399 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Net World Sports 1 star review on 20th April 2024

BENJAMIN EVERETT SPERRY

Net World Sports 3 star review on 19th January 2024

Net World Sports 3 star review on 19th January 2024

Net World Sports 1 star review on 18th December 2022

Net World Sports 5 star review on 26th April 2022

Net World Sports 1 star review on 18th November 2021

Net World Sports 1 star review on 18th November 2021

23

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fraudulent online-shop I Ordered a football net, this is not what I wanted. I didn’t use the net and neither opened it. Now for more than 1 week I tried to send it back and get refund, however this company does not have a clear return instruction. They don’t have a customer service, you cannot call them. You can only fill in an online form and after one week I got a respond and they asked me why I need to return the product ? I ansered them, and two days later they send me a very complicated form to fill in with many questions why I need to return with many conditions such as they will keep 25% of the value, and the product must be returned within 14 days (9 days already gone as they didn’t respond to my return request). Also, on their website not clearly mentioned that they are located in the UK so I will need to pay 50€ to return the item and also will never be able to send the product back within 14 days since they delayed send me their complicated return fom by 9 days.”

Posted 2 years ago

“Awful service, no tracking order, had to chase up order 4 times, on hold for over 2 hrs in total as they don’t reply to emails only to be told the item I purchased wasn’t in stock. Avoid this company at all costs.”

Posted 2 years ago

“They never reply to emails and when you finally get on the live chat they give you a load of nonsense about the order was not uploaded or was not updated in the system. Still waiting for any response that order is being sent and please dont bother waiting for the courier or tracking number.”

Posted 2 years ago

“Please do not buy anything from this website unless you are ready to deal with SA customs. We thought we were dealing with an SA company only to be contacted by Customs. It is not an SA company....whatever you order is imported and you are left to deal with the import clearance nightmare.”

Posted 2 years ago

“I paid a premium for delivery of some items on Saturday 20th November. It was a time-sensitive delivery I needed as a gift on Saturday 20th Nov. Items never arrived. I called the seller on the morning of 22nd Nov & asked them to cancel the packages and refund me. They said I had to wait for the packages to get back to them first (not sure why when this is not my error or fault). Yodel knocked on my door on 23 Nov saying they had 1/2 packages for me. 1 had been returned to the seller, the other was still out for delivery, so here it is. I rejected the delivery and asked the Yodel driver to return the item to sender. It's now 1st Dec, still no refund, no apology, and no response to the PayPal case I have opened. Net World Sports is an appalling company. I would never shop with this company again - avoid like the plague.”

Posted 2 years ago

“I ordered a batting cage from them and when it was delivered I realized I had ordered the wrong size. I was hoping for a quick exchange. But, after weeks of back and forth I had to pay $94 for shipping back the two boxes. Then they only credited me back 65% of my purchase price because of a restocking fee. This is even though I only opened the two packages to put the return labels on as they suggested-all the cages and poles were still wrapped in the original plastic!! There are so many other places to buy from at the same price with better service and policies.”

Posted 2 years ago

“Bought basket ball hoop 400 euro. Bubbles and problems with paint after few months before i pit it up while stored in shed. They didn't help, said it didn't affect the performance. Woud not recommended them or buy from them again as was clearly a fault with the paint”

Posted 2 years ago

“Avoid this company at all costs We put 2 so called windbreaks and thy blew down within 2 days in 35km/h moderate winds. The company refused to refund or provide a fit for purpose product. The webbing fell apart. The company said the product should be taken down in strong winds. 35km/h are not strong winds and refuse to support the customer or product.”

Net World Sports 1 star review on 18th November 2021

Net World Sports 1 star review on 18th November 2021

Posted 2 years ago

“Do not trust this company. I am still waiting on a refund because they listed their product wrong and told me it was my fault. Terrible company.”

Posted 2 years ago

“I ordered a soccer goal and needed it within 3 days for a birthday party. They offered expedited freight for an extra cost and said it would deliver in 2 days. I delivered more than a week after I ordered it. I told them I wanted to return it and they told me I would have to pay my own return freight cost. They are not customer focused! I will not do business with them again!”

Posted 2 years ago

“Please avoid like the plague. I ordered a table tennis table for my son costing of £400 well in advance for it to arrive for 9th of August. however it arrived 3 days late missing the Birthday and it wasn’t just broken it wad practically useless as the two sides of the table do not fit as two sides are different in height. After numerous emails they agreed to receive it back before a refund. They had hired a company who just sent one person to carry a 68kg rectangular box with no handles. So the courier couldn’t lift it , same with the second man and then I received a phone call telling me to be at home and lift the table for the 3rd courier who came. Now it’s been 2 weeks since it has gone back and I have just been told they don’t know where the table is. So I have still not being refunded. I don’t think I have to say anymore here”

Net World Sports 1 star review on 17th September 2021

Net World Sports 1 star review on 17th September 2021

Net World Sports 1 star review on 17th September 2021

Net World Sports 1 star review on 17th September 2021

Net World Sports 1 star review on 17th September 2021

Net World Sports 1 star review on 17th September 2021

Net World Sports 1 star review on 17th September 2021

Posted 2 years ago

“Don't ever use this company they take your money and don't deliver the goods. They don't respond to your emails phone lines are closed go somewhere else. Thanks for ripping off a grassroots football club I don't know how you sleep of a night.”

Posted 2 years ago

“Received faulty product - clearly damaged in production or transit. They refused to replace and then ignored all correspondence. Worst customer service I’ve ever experienced. And I don’t usually write reviews but these people shouldn’t get away with fleecing customers.”

Posted 2 years ago

“A truly dreadful company to deal with. Emails and messages that contradict each other. A telephone line for customer services that no one answers, goods not dispatched, poor delivery timetable and staff too poorly trained or too inept to deal with problems of their own making. If you think you're saving a tenner you'll pay it back ten times over in stress!!”

Posted 2 years ago

“Really really bad customer service Contacted June 23rd re control panel fault. Its now 29th August, still not resolved. Also advertised as 2 year warranty when I purchased last October, now saying 6 month on pool 1 year on heater pump. TOTAL LIES the 2 year warranty eas the reason I bought this!!!”

Posted 2 years ago

“Pressed 1 x by mistake. This outfit should not be allowed to trade. They do not answer questions or emails. I returned my parcel unopened and tracked and signed for on 4th Aug. Still waiting for my refund.. PLEASE DO NOT TOUCH THIS OUTFIT WITH A BARGE POLE.”

Posted 2 years ago

“Had cosy spa received 26th April. To this day 22 emails later we can not get answers the pump stopped working after 12 weeks so all summer with no hot tub been told 3 different days they were collecting took 3 days off work no show. Chat line discusting £670 out of pocket now taking legal action”

Posted 2 years ago

“Absolute joke of a company, receive a faulty product which so far is still unresolved, do not touch this company with a barge pole!”

Posted 2 years ago

“I ordered football goal on 30th July. Got email 2nd August saying been despatched. Got onto yodel who said it hadn't been despatched to them. Tried and tried sending emails with absolutely no reply, tried web chat no luck. Taken my money under false pretences. I am now going to report this to trading standards to see if get any joy there. Total scammers.”

Posted 2 years ago

“I received a ripped and dirty parasol and now I can’t get in touch with Net World sports to have it replaced. They won’t answer the phone or return my emails. They don’t take messages on Facebook and won’t respond to the live chat. Very poor customer service”

Net World Sports 1 star review on 12th August 2021

Posted 2 years ago

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Net World Sports is rated 3.0 based on 399 reviews