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NetPal™ Reviews

4.6 Rating 481 Reviews
91 %
of reviewers recommend NetPal™
4.6
Based on 481 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read NetPal™ Reviews
Visit Website

Phone:

02921 287 336

Email:

administrator@netpal.co.uk

Location:

20-22 Wenlock Road
London
N1 7GU

Write Your review

NetPal™ 1 star review on 13th May 2025
Moris
NetPal™ 3 star review on 9th May 2025
Florence
NetPal™ 5 star review on 30th June 2023
Markle Jones Reid
NetPal™ 5 star review on 29th March 2023
Gary Graves
NetPal™ 5 star review on 28th March 2023
Miles C Hurst
NetPal™ 5 star review on 18th February 2023
Reade B Saw
NetPal™ 5 star review on 18th February 2023
Reade B Saw
Anonymous
Anonymous  // 01/01/2019
Very satisfied with the unlock process. The phone works absolutely fine with any network.
Helpful Report
Posted 6 years ago
Not so much a bad service. But the code supplied has not worked. Nor has the 3 other codes from different companies. And even from the phone supplier. So along with 2 other companies I have paid for nothing. I am now in contact with the manufacturer.
Helpful Report
Posted 6 years ago
Dreadful service, threatened to block my handset because I wrote a negative review after they took my money and I heard nothing whatsoever for nearly a month. Very abusive email received too such as one which read “get bent muppet”! How they can treat customers like this I don’t know!
Helpful Report
Posted 6 years ago
I pay for this service for unlock my phone and only what i recieve was email they will send me code to 24hours.after 24 hours no any email and they did not take money feom acount i choose directunlock website foe unlocking my phone.after 8 days later i recieve email they took money from my account and send me just one numeber for unlocking phone.afywr 8 days!! I wrote to them for refund and explain the situation but never recieve any unswer or refund!
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Posted 6 years ago
Ordered on a Sunday, delivered on a Monday, An excellent service provided and even got a question answered on the Sunday! Couldnt recommend higher and will definitely use again, thanks for the help
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Posted 6 years ago
Despite having no success with my Pixel 2XL unlock yet NetPal deserve full marks for making multiple attempts and keeping me up to date and finally instant full refund in minutes. Keep it up guys and thanks.
Helpful Report
Posted 6 years ago
After waiting more than the stated amount of time to receive a code, I was worried I'd been ripped off as I'd heard absolutely nothing back... so I email them asking if there was any update on my code and if they could just let me know what's going on - reasonable right? Apparently not. Within a few hours (funny how they can reply to emails but not send out a code lol) I then get an email back, being fully refunded, but also getting insulted and called annoying and told to go aggravate someone else??? Awful service, should have read these reviews before I even bothered with this site. I asked a question, and receive abuse. These cowboys should be shutdown.
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Posted 6 years ago
Never received a code!
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Posted 6 years ago
Resonably prices iPhone 5 unlock within 3 days, cheers!
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Posted 7 years ago
Fast and efficient service.
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Posted 7 years ago
Samsung s9 Plus on EE - was told this could not be unlocked until 6 months after phone was received. Netpal had this unlocked by the next morning, fantastic!!
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Posted 7 years ago
Very professional and helpful. After trying various other sites that promise and fail to deliver NetPal is one of a kind, they are true to their customers and ensure they get the job done. I truly recommend their services to anyone looking for phone unlocking services.
Helpful Report
Posted 7 years ago
Well made up pay and had my phone unlocked within 5 days cheap as well as phone shop wanted £35 and I got my code for only £12 so would recommend to anyone thank you netpal
Helpful Report
Posted 7 years ago
Really bad service, asked a question about unlocking phones and they refused to do it and said go to eBay. Very Rude.
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Posted 7 years ago
Quick response to my queries and really helpful Would definitely recommend you Thank you
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Posted 7 years ago
2 hours did what a week of customer service calls couldn't. Great stuff
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Posted 7 years ago
Great help and fast response
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Posted 7 years ago
Ordered last night around 6pm. Received the unlock code at 12:35 today and it worked like a charm. Because I'm inpatient I also emailed to see how long they expected it to take, they got back to me within the hour, were polite and answered my questions in full. Great service, would highly recommend.
Helpful Report
Posted 7 years ago
ABSOLUTE joke do not use these what ever you do!! Purchased asked how long been received aggrieved emails abusive language being told to Fuk of its awefull got refunded right away all because I asked how long it would take. The messages I have ate discustubg DO BIT USE THESE! Buy over ever for even cheeper the phones unlocked in minuites! Plus Ebay is save! Via pay pal!!
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Posted 7 years ago
Nice service have some issue first with them us i qas annoyng them but every thing went well after. Recomend.
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Posted 7 years ago
NetPal™ is rated 4.6 based on 481 reviews