NetPal™ Reviews

Name: NetPal™
Address: 20-22 Wenlock Road, London
Rating: 4.66

4.7 Rating 477 Reviews

92 %

of reviewers recommend NetPal™

Company Reviews

Questions

Metrics

4.7

Based on 477 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

02921 287 336

Email:

administrator@netpal.co.uk

Location:

20-22 Wenlock Road
London
N1 7GU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a Samsung Galaxy S10 and was too impatient to wait the required 30 days to unlock the handset to any network by Vodafone UK as I wished to use the second 'Work' SIM which is on EE. It took NetPal 5 days (or 3 working days) to send me an unlock code. Not quite the 24 hours quoted, nor was I updated after the unlock was 'processing'. I would recommend NetPal; the website is good, clearly able to unlock brand new phones which require input from the manufacturer (Samsung/Apple), and all at a fair price. Overall the service was good, the only criticism would be to be kept more informed on what's happening.”

Helpful Report

Posted 5 years ago

“Great customer service. I was told the order was completed, but I hadn't received a unlock code even in my spam folder. I emailed administration, and they sent it straight over. Fair price for something that I wanted, with only a minor glitch.”

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Posted 5 years ago

“Quick and relatively efficient process. Only thing is there was no unlock code in the first email and it was sent after a few hours. Other than that, it was value for money”

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Posted 5 years ago

“Very professional outfit. Recommended to everyone.”

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Posted 5 years ago

“Did what it said on tin. Excellent instructions. Just a little slow.”

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Posted 5 years ago

“Only complaint was that it took 4 days to get unlocked but apart from that very good was easy site to use and could recommend to others”

Helpful Report

Posted 5 years ago

“services rendus rapidement”

Helpful Report

Posted 5 years ago

“I was looking to get an old S5 unlocked to use as a spare phone and gave NetPal a try after looking at a few options on Google. My phone was locked to EE, I filled in the online form, paid with PayPal and waited for the results. The site quoted 3 to 24hrs for an EE unlock but my order took a lot longer. I emailed to ask about the delay, and was answered quickly as to the reason. All in all mine took about 5 working days but when I received the code it worked first time. But for the unexpected delay, this would have earned 5 stars as ultimately the code worked. I would use NetPal again should the need arise once more.”

Helpful Report

Posted 5 years ago

“Fast and efficient service.”

Helpful Report

Posted 5 years ago

“Iphone 5s was unlocked professionally and in good time. The price was fair and competitive. Kay.”

Helpful Report

Posted 7 years ago

“The service is ok due to fast unlocking service problem only that late emailing to customers unlock is done but communication with customers is excellent best because they respond as if we friends and they try their best to satisfy customer failure they refund in time,May the unlock fees be reduced a bit.”

Helpful Report

Posted 7 years ago

NetPal™ is rated 4.7 based on 477 reviews