NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,430 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 3rd February 2026

Anonymous

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress is clearly a store sample and has been worn multiple times. The stitches are opening in a few places, threads have been pulled out from other places (non stitch areas, so effectively a whole panel has a lose thread. Moreover, I can see the underarm, the neckline areas worn out with sweat marks. For a dress almost $1000 this is very upsetting because it has made me lose a little faith in NYD and all you guys provide is just store credit for returns.”

Helpful Report

Posted 10 months ago

Hi Shubhi, We're truly sorry to hear about your experience with the dress. It's disappointing to learn that it did not meet your expectations, especially for such a significant investment. Your feedback is invaluable, and we take your concerns seriously. We understand how important quality is. It looks like you spoke to our customer service team and they were able to provide you a better solution

Posted 9 months ago

“Michelle helped me find my birthday dress, and was sooo helpful! I loved her energy and enthusiasm she made me feel so special. The place was also so cool looking! Definitely will recommend to friends looking for dresses”

Helpful Report

Posted 10 months ago

“Let me cheeck”

Helpful Report

Posted 10 months ago

“Good”

Helpful Report

Posted 10 months ago

“Good”

Helpful Report

Posted 10 months ago

“Marissa was great.”

Helpful Report

Posted 10 months ago

“Amazing quality”

Helpful Report

Posted 10 months ago

“Good”

Helpful Report

Posted 10 months ago

“Dress arrived today. It did not fit and I immediately called for a return label. I was told that they don't do returns only store credits. This is rediculous! I will dispute the charge and never buy from this retailer again!”

Helpful Report

Posted 10 months ago

Hi Melody, We’re truly sorry to hear about your experience. We understand how frustrating this can be, and we appreciate your feedback. Our policy is designed to ensure we provide store credit for returned items, but we’re here to help. Please reach out to our customer service team if you have any further questions or need assistance. Thank you for sharing your thoughts with us.

Posted 9 months ago

“Good”

Helpful Report

Posted 10 months ago

“Fast seevice”

Helpful Report

Posted 10 months ago

“Na”

Helpful Report

Posted 10 months ago

“Thank you”

Helpful Report

Posted 10 months ago

“Perfect”

Helpful Report

Posted 10 months ago

“Good job”

Helpful Report

Posted 10 months ago

“Vvbhhhhghhh”

Helpful Report

Posted 10 months ago

“Great service and absolutely stunning dresses”

Helpful Report

Posted 10 months ago

“love the website”

Helpful Report

Posted 10 months ago

“Okhhijhggtyy”

Helpful Report

Posted 10 months ago

“ok”

Helpful Report

Posted 10 months ago

NewYorkDress is rated 4.3 based on 21,430 reviews