NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,494 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,494 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Greet”

Helpful Report

Posted 11 months ago

“I have asked for help to exchange and received no help or instruction. I now need to return the dress.”

Helpful Report

Posted 11 months ago

Hi Kathleen, We're so sorry for any delay on our end. We have responded to your email with instructions on returning the dress.

Posted 11 months ago

“Very helpful”

Helpful Report

Posted 11 months ago

“Amazing”

Helpful Report

Posted 11 months ago

“great service”

Helpful Report

Posted 11 months ago

“Please advise when my package with UPS label number 1Z27AR200395489491 will be provided to UPS. Label was created since March 28th….????”

Helpful Report

Posted 11 months ago

Hi Hilda, All orders ship within 5-7 business days once placed. Please note we also need 1 full business day to process an order. It looks like your order has been delivered as of April 9th.

Posted 11 months ago

“Kim was a tremendous help.”

Helpful Report

Posted 11 months ago

“My stylist Kim was the sweetest person ever and made the experience so much better, she really made me feel comfortable in everything i tried. ‘m in love with my dress and the entire journey !! ?? 100/10”

Helpful Report

Posted 11 months ago

“Amazing staff and large dress sections in many colors sizes and styles”

Helpful Report

Posted 11 months ago

“——”

Helpful Report

Posted 11 months ago

“So helpful and accommodating”

Helpful Report

Posted 11 months ago

“Good timely services”

Helpful Report

Posted 11 months ago

“Ok”

Helpful Report

Posted 11 months ago

“good service”

Helpful Report

Posted 11 months ago

“No”

Helpful Report

Posted 11 months ago

“g”

Helpful Report

Posted 11 months ago

“c”

Helpful Report

Posted 11 months ago

“Terrible return policy. Buyer beware! Product not as expected and no refund or returns allowed beyond 7 days. Take your business elsewhere.”

Helpful Report

Posted 11 months ago

We're sorry to hear your experience was not as expected. Our return policy is listed in multiple places on our website. We're glad to accept full price items back for store credit or exchanged within 7 days of the delivery.

Posted 11 months ago

“Pretty”

Helpful Report

Posted 11 months ago

“If there is anyway this item can be shipped soon, that would be appreciated so much! It’s for a pageant”

Helpful Report

Posted 11 months ago

NewYorkDress is rated 4.3 based on 21,494 reviews