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NewYorkDress Reviews

4.3 Rating 21,295 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,295 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 21st August 2025
Aurelia Rivas
NewYorkDress 5 star review on 20th August 2025
Anonymous
NewYorkDress 5 star review on 20th August 2025
Anonymous
NewYorkDress 5 star review on 20th August 2025
Susan Titshaw
NewYorkDress 5 star review on 20th August 2025
Stephanie Kosik
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
463
Anonymous
Anonymous  // 01/01/2019
I like the selection offered by NYD, however their return policy is not so great.
Helpful Report
Posted 3 years ago
Nice dress but the size chart is horrible.
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Posted 3 years ago
U need to let people return items in case they are small or big
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Posted 3 years ago
The team helped find solutions when my daughter's dress was small, but it did cost a restocking fee. Do not ignore the refund policy.
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Posted 3 years ago
BEAUTIFUL DRESS BUT IT RANVERY SMALL
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Posted 3 years ago
My dress is a size 12 that fits more like a size 10. Also it took 2 months longer than i was originally told to get it.
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Posted 3 years ago
I don’t like that there aren’t pictures of all the color variations of each dress
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Posted 3 years ago
Good.
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Posted 3 years ago
Good stuff cgehkjcdfh sfhv
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Posted 3 years ago
Do not favor having to pay a fee to return an item. Some consideration needs to be explored. For example, if item arrived damaged etc
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Posted 3 years ago
No apple pay
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Posted 3 years ago
Which there were samples of what the colors would look like
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Posted 3 years ago
Good
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Posted 3 years ago
beautiful dresses but a bit expensive.
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Posted 3 years ago
Uvuv
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Posted 3 years ago
It’s different from the picture, on the picture it’s light and it’s says platinum, but when I opened its very dark.
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Posted 3 years ago
The dress is good quality but the color is completely different from the picture, also it’s hard to return the dresses
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Posted 3 years ago
Fair
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Posted 3 years ago
No comment
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Posted 3 years ago
Mediocre
Helpful Report
Posted 3 years ago
NewYorkDress is rated 4.3 based on 21,295 reviews