NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,198 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“O”

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Posted 1 month ago

“Na”

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Posted 1 month ago

“The dress shipped pretty fast but, I did not receive it in time for the event. If it wouldn't have shipped to Kentucky before coming to Texas, I probably would have been able to wear it.”

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Posted 1 month ago

Hi Mary, We’re sorry to hear that your dress didn’t arrive in time for your event. We understand how frustrating this can be, especially when you have a special occasion to prepare for. We appreciate your feedback regarding the shipping route and will definitely keep this in mind for future improvements. Please reach out to our customer service team if there's anything we can assist you with. Warm wishes, Team NewYorkDress

Posted 1 month ago

“Good”

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Posted 1 month ago

“Good”

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Posted 1 month ago

“No review until I receive my package. Will it arrive by 25 June?”

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Posted 1 month ago

“The dress doesn’t fit I need to return”

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Posted 1 month ago

“K”

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Posted 1 month ago

“Ok”

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Posted 1 month ago

“V”

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Posted 1 month ago

“The dress is too tight and not as expected”

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Posted 1 month ago

“I got the dress I was expecting emerald color came black and it’s little tight I would like to have refund”

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Posted 1 month ago

“Not applicable for the moment”

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Posted 1 month ago

“It is not the best”

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Posted 2 months ago

“very good!!”

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Posted 2 months ago

“Returns should be eligible for a refund.”

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Posted 2 months ago

“No comment”

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Posted 2 months ago

“Said the dress would be shipped within a week… i then received a voicemail saying mid July. I have no idea when it’s coming”

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Posted 2 months ago

“Waiting for shipping. It’s been 8 days and still no update”

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Posted 2 months ago

Hi Mohamed, We're sorry to hear that you're experiencing delays with your shipping. We understand how important it is to receive your order in a timely manner. Please know that we're working hard to get updates on your shipment and appreciate your patience during this time. If you have any further questions, feel free to reach out to our customer service team. Best wishes, Team NewYorkDress

Posted 2 months ago

“I’m waiting for my third dress delivery today. I am praying this time dress will fit right. I really like the quality of NY dresses but I’m seeing no description of the fabric elasticity in the website. This makes online shopping very difficult because the sizes of dresses have changed. Some are being made too small or large compare from the past.”

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Posted 2 months ago

NewYorkDress is rated 4.3 based on 21,198 reviews