NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,321 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,321 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 26th September 2025

470

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hhhhhjkkkiuygg”

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Posted 3 months ago

“Good”

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Posted 3 months ago

“Na”

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Posted 3 months ago

“Good”

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Posted 3 months ago

“Waiting for tracking number”

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Posted 3 months ago

“My dress is one size to big”

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Posted 3 months ago

“Top”

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Posted 3 months ago

“After 5 days the store placed an order for my dress they contacted me and told me that my dress is no longer available. The service at the shop was very good, the sales person knew exactly what I wanted. The reason I’m giving a 3 star it’s because of the system on line. The system should me More accurate with the quantities that left at the warehouse.”

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Posted 3 months ago

Hi Kristina, Thank you for your feedback! We're glad to hear that our sales team provided you with great service and understood your needs. We do apologize for the inconvenience regarding the availability of your dress; we strive to ensure our online inventory is as accurate as possible. Your comments will help us improve our system. If there's anything else we can do for you, please don’t hesitate to reach out. Warm regards, Team NewYorkDress

Posted 3 months ago

“O”

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Posted 3 months ago

“Na”

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Posted 3 months ago

“The dress shipped pretty fast but, I did not receive it in time for the event. If it wouldn't have shipped to Kentucky before coming to Texas, I probably would have been able to wear it.”

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Posted 3 months ago

Hi Mary, We’re sorry to hear that your dress didn’t arrive in time for your event. We understand how frustrating this can be, especially when you have a special occasion to prepare for. We appreciate your feedback regarding the shipping route and will definitely keep this in mind for future improvements. Please reach out to our customer service team if there's anything we can assist you with. Warm wishes, Team NewYorkDress

Posted 3 months ago

“Good”

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Posted 4 months ago

“Good”

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Posted 4 months ago

“No review until I receive my package. Will it arrive by 25 June?”

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Posted 4 months ago

“The dress doesn’t fit I need to return”

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Posted 4 months ago

“K”

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Posted 4 months ago

“Ok”

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Posted 4 months ago

“V”

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Posted 4 months ago

“The dress is too tight and not as expected”

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Posted 4 months ago

“I got the dress I was expecting emerald color came black and it’s little tight I would like to have refund”

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Posted 4 months ago

NewYorkDress is rated 4.3 based on 21,321 reviews