NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,406 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress doesn’t fit I need to return”

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Posted 6 months ago

“K”

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Posted 7 months ago

“Ok”

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Posted 7 months ago

“V”

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Posted 7 months ago

“The dress is too tight and not as expected”

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Posted 7 months ago

“I got the dress I was expecting emerald color came black and it’s little tight I would like to have refund”

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Posted 7 months ago

“Not applicable for the moment”

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Posted 7 months ago

“It is not the best”

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Posted 7 months ago

“very good!!”

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Posted 7 months ago

“Returns should be eligible for a refund.”

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Posted 7 months ago

“No comment”

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Posted 7 months ago

“Said the dress would be shipped within a week… i then received a voicemail saying mid July. I have no idea when it’s coming”

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Posted 7 months ago

“Waiting for shipping. It’s been 8 days and still no update”

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Posted 7 months ago

Hi Mohamed, We're sorry to hear that you're experiencing delays with your shipping. We understand how important it is to receive your order in a timely manner. Please know that we're working hard to get updates on your shipment and appreciate your patience during this time. If you have any further questions, feel free to reach out to our customer service team. Best wishes, Team NewYorkDress

Posted 7 months ago

“I’m waiting for my third dress delivery today. I am praying this time dress will fit right. I really like the quality of NY dresses but I’m seeing no description of the fabric elasticity in the website. This makes online shopping very difficult because the sizes of dresses have changed. Some are being made too small or large compare from the past.”

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Posted 7 months ago

“It has been very difficult to speak to any customer service member!!!”

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Posted 7 months ago

We are so sorry, we were closed for the holiday. It looks like you were able to speak to our customer service team once we opened.

Posted 7 months ago

“Great”

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Posted 7 months ago

“The peach color is so bright”

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Posted 7 months ago

“..”

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Posted 7 months ago

“Good”

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Posted 7 months ago

“djjdnfnfnjfnxndbdndjd”

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Posted 7 months ago

NewYorkDress is rated 4.3 based on 21,406 reviews