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NewYorkDress Reviews

4.3 Rating 21,321 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,321 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 26th September 2025
Anonymous
NewYorkDress 5 star review on 19th September 2025
Terri-Lynn Fite
NewYorkDress 5 star review on 19th September 2025
Anonymous
NewYorkDress 5 star review on 19th September 2025
Alice Wright
NewYorkDress 5 star review on 19th September 2025
Madeleine Feuillette
NewYorkDress 5 star review on 21st August 2025
Aurelia Rivas
NewYorkDress 5 star review on 20th August 2025
Anonymous
470
Anonymous
Anonymous  // 01/01/2019
Not applicable for the moment
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Posted 4 months ago
It is not the best
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Posted 4 months ago
very good!!
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Posted 4 months ago
Returns should be eligible for a refund.
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Posted 4 months ago
No comment
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Posted 4 months ago
Said the dress would be shipped within a week… i then received a voicemail saying mid July. I have no idea when it’s coming
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Posted 4 months ago
Waiting for shipping. It’s been 8 days and still no update
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Posted 4 months ago
Hi Mohamed, We're sorry to hear that you're experiencing delays with your shipping. We understand how important it is to receive your order in a timely manner. Please know that we're working hard to get updates on your shipment and appreciate your patience during this time. If you have any further questions, feel free to reach out to our customer service team. Best wishes, Team NewYorkDress
Posted 4 months ago
I’m waiting for my third dress delivery today. I am praying this time dress will fit right. I really like the quality of NY dresses but I’m seeing no description of the fabric elasticity in the website. This makes online shopping very difficult because the sizes of dresses have changed. Some are being made too small or large compare from the past.
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Posted 4 months ago
It has been very difficult to speak to any customer service member!!!
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Posted 4 months ago
We are so sorry, we were closed for the holiday. It looks like you were able to speak to our customer service team once we opened.
Posted 4 months ago
Great
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Posted 4 months ago
The peach color is so bright
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Posted 4 months ago
..
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Posted 4 months ago
Good
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Posted 4 months ago
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Posted 4 months ago
Great
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Posted 4 months ago
Thanks
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Posted 4 months ago
Hh
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Posted 4 months ago
X
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Posted 4 months ago
j
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Posted 5 months ago
The dress is beautiful, but it is too small in the upper back area. It is made a smaller than its size.
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Posted 5 months ago
NewYorkDress is rated 4.3 based on 21,321 reviews