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NewYorkDress Reviews

4.3 Rating 21,268 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,268 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 24th May 2023
Lisa Whitw
NewYorkDress 5 star review on 23rd May 2023
Anonymous
NewYorkDress 5 star review on 23rd May 2023
Anonymous
458
Anonymous
Anonymous  // 01/01/2019
Very big , how to get the smaller size?
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Posted 3 years ago
Ffvh
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Posted 3 years ago
Can’t access the website
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Posted 3 years ago
Hdhd
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Posted 3 years ago
Dress appears used and flimsy
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Posted 3 years ago
????????
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Posted 3 years ago
the expected delivery date has passed and my order is not even received by the courier.
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Posted 3 years ago
@
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Posted 3 years ago
Did not receive
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Posted 3 years ago
So so lire
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Posted 3 years ago
W,AAAAAAyyyy to small. Usually wear a 6, could not even zipper the 8 NO RETURN POLICY IS OUTRAGEOUS. SHAME ON YOU no stars
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Posted 3 years ago
Very cheap quality. No returns policy is very poor if you want to compete in Europe where at least 14 days returns must be accepted!
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Posted 3 years ago
We agreed to refund amount of approx $85 for delivery please refer to your and our previous emails , you mentioned that you refunded it while we haven’t received it , I asked my bank many times but informed that no transferred amount received from you . I sent many emails with many reminders but with no reply from your side with negligence to the issue . It’s our right to receive such amount, if you refunded it please send the bank transfer copy as a proof to show it to our bank ???!!!! Your immediate action with the concerned department is appreciated.
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Posted 3 years ago
Hi, I recently purchased three dresses from your wedsite and its misleading to know that it is not clearly stated about returns. I ended up having a store credit rather than a full refund. Thanks.
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Posted 3 years ago
Bad size
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Posted 3 years ago
The dress has a zipper that is over seen and can’t unzip - plus a anti theft tag
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Posted 3 years ago
Too late
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Posted 3 years ago
Very bad I lost my package
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Posted 3 years ago
Customer service sucks
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Posted 3 years ago
This dress is extremely late and may not arrive by when I need it.
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Posted 3 years ago
NewYorkDress is rated 4.3 based on 21,268 reviews