NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,430 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 3rd February 2026

Anonymous

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m excited to get this dress!! can’t wait to see how it looks on me”

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Posted 9 months ago

“Good”

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Posted 9 months ago

“Excellent service”

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Posted 9 months ago

“Great Experience”

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Posted 9 months ago

“?”

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Posted 9 months ago

“Fast shipping thanks”

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Posted 9 months ago

“No comment”

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Posted 9 months ago

“Great”

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Posted 9 months ago

“Even though they were out of stock with the dress I ordered, they were helpful and tried to do what they could for me thank you!”

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Posted 9 months ago

“Very good”

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Posted 9 months ago

“I've just ordered my third dress from New York Dress. They are wonderful!! Thank you so much!”

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Posted 9 months ago

“Very nice place and easy to find. Staff is excellent”

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Posted 9 months ago

“Gorgeous dress, but run a bit small. If you are in between, size up on this one.”

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Posted 9 months ago

“very good”

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Posted 9 months ago

“Not structured material unfortunately”

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Posted 9 months ago

We're sorry to hear that you found the material of your dress to lack structure, Talia. This is not the quality we aim for in our products. Please reach out to our customer service team so we can assist you further and ensure a better experience. Thank you for your feedback!

Posted 8 months ago

“.”

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Posted 9 months ago

“Nn”

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Posted 9 months ago

“Na”

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Posted 9 months ago

“Dress is way too small”

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Posted 9 months ago

“The dress wasn't even close to the color on your site. It was a completely different material than what was portrayed. There was glitter all over it which also wasn't shown online. The threading at the bottom was all shredded when I took it out of the box. Very disappointing to pay over $500 for a beautiful dress and receive something completely different. Had to go buy my daughter a different dress which cost me $600. Of course you don't offer returns/refunds, now I know why. It's because you can't stand by your product. So disappointing ? The only positive I can say is that the shipping was very fast.”

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Posted 9 months ago

We're truly sorry to hear about your experience with the dress, Barbara. We understand how disappointing it can be when a product doesn't meet your expectations. Your feedback regarding the color, material, and quality is very important to us. Please reach out to our customer service team so we can assist you further and work towards a resolution. Thank you for your comments, and we appreciate your understanding.

Posted 8 months ago

NewYorkDress is rated 4.3 based on 21,430 reviews