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NewYorkDress Reviews

4.3 Rating 21,298 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,298 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 21st August 2025
Aurelia Rivas
NewYorkDress 5 star review on 20th August 2025
Anonymous
NewYorkDress 5 star review on 20th August 2025
Anonymous
NewYorkDress 5 star review on 20th August 2025
Susan Titshaw
NewYorkDress 5 star review on 20th August 2025
Susan Titshaw
NewYorkDress 5 star review on 20th August 2025
Stephanie Kosik
NewYorkDress 5 star review on 20th August 2025
Stephanie Kosik
465
Anonymous
Anonymous  // 01/01/2019
Beautiful dress! Arrived quickly. I am very satisfied with the fit and look.
Helpful Report
Posted 4 years ago
Your dresses are nice have a variety of different designers to choose from. However with the change of return policy I would consider to order again
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Posted 4 years ago
The quality is amazing. Just was too long. But gorgeous dress
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Posted 4 years ago
Color was not bright as it is in the web site
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Posted 4 years ago
Hello Sebnem, Thank you for your review! We do our best to ensure that the color in person is as similar as the photo we post. However, these photos are taken in a studio with bright professional lighting. Please note the photo may make the dress look slightly lighter than in person because of this. If there is anything else we can do to assist you, please let us know!
Posted 4 years ago
very beautiful dresses and hight qualité et good service
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Posted 4 years ago
The site is very nice, accessible and details!!
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Posted 4 years ago
Love it’s designer
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Posted 4 years ago
I love the dress of course, but I just have one point, That i wasn't notified ahead that there is an extra Customs fee that I have to pay on arrival of the dress - I would have preferred to know this before I received the dress, other than that the dress is beautiful and service is very friendly
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Posted 4 years ago
They got great services
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Posted 4 years ago
Dress as described. Measurements true to size. Took little longer to receive than hopped but over all good experience
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Posted 4 years ago
Dresses are nice. They just need a little bit of information about the fabric
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Posted 4 years ago
I love the dress. It came with an extra band of material around the waist line, which was a little strange, but you responded quickly and refunded part of the purchase price.
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Posted 4 years ago
The dress fits really well and looks good. I didn't expect it to be as sparkly in person but it is... and more of rainbow colors than the pictures portray.
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Posted 4 years ago
I was dissatisfied with the way they shipped the dress. an expensive dress like this should be inside a fabric cover. Instead they just put it in the box with no covering.
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Posted 4 years ago
Can find all types of occasional glam evening/day gowns.
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Posted 4 years ago
I loved the dress, at first it didn't come exactly like the picture but it is still very pretty. However, when you take pictures of the dress with the flash on, then the dress comes out exactly like the online pictures.
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Posted 4 years ago
Great customer service
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Posted 4 years ago
It is too short and there is no possibility to make it longer... I will not by Marsoni anymore.
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Posted 4 years ago
Due to Covid, the NYD new policies are understandable, but should have been more flexible regarding returns, these dresses are high in price, with no exchange or refund policy. We took a chance, ($375.00) and order a dress for my daughters prom, "luckily" it fit her well but the brassier area was too wide, and had to be altered. Other then that, the dress was gorgeous and had many, many complements.
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Posted 4 years ago
The dress are beautiful, but the size are shorter than table shows...
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Posted 4 years ago
NewYorkDress is rated 4.3 based on 21,298 reviews