NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,430 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 3rd February 2026

Anonymous

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service”

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Posted 10 months ago

“Please advise when my package with UPS label number 1Z27AR200395489491 will be provided to UPS. Label was created since March 28th….????”

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Posted 10 months ago

Hi Hilda, All orders ship within 5-7 business days once placed. Please note we also need 1 full business day to process an order. It looks like your order has been delivered as of April 9th.

Posted 9 months ago

“Kim was a tremendous help.”

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Posted 10 months ago

“My stylist Kim was the sweetest person ever and made the experience so much better, she really made me feel comfortable in everything i tried. ‘m in love with my dress and the entire journey !! ?? 100/10”

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Posted 10 months ago

“Amazing staff and large dress sections in many colors sizes and styles”

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Posted 10 months ago

“——”

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Posted 10 months ago

“So helpful and accommodating”

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Posted 10 months ago

“Good timely services”

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Posted 10 months ago

“Ok”

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Posted 10 months ago

“good service”

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Posted 10 months ago

“No”

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Posted 10 months ago

“g”

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Posted 10 months ago

“c”

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Posted 10 months ago

“Terrible return policy. Buyer beware! Product not as expected and no refund or returns allowed beyond 7 days. Take your business elsewhere.”

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Posted 10 months ago

We're sorry to hear your experience was not as expected. Our return policy is listed in multiple places on our website. We're glad to accept full price items back for store credit or exchanged within 7 days of the delivery.

Posted 9 months ago

“Pretty”

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Posted 10 months ago

“If there is anyway this item can be shipped soon, that would be appreciated so much! It’s for a pageant”

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Posted 10 months ago

“ill give a more detailed review once i receive the dress”

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Posted 10 months ago

“Great customer service”

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Posted 10 months ago

“She was great”

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Posted 10 months ago

“Thank you”

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Posted 10 months ago

NewYorkDress is rated 4.3 based on 21,430 reviews