NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,390 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,390 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hsjeeiaiosjdfndkkaks”

Helpful Report

Posted 6 months ago

“Excellent service”

Helpful Report

Posted 6 months ago

“n”

Helpful Report

Posted 6 months ago

“I want my order to come sooner”

Helpful Report

Posted 6 months ago

“g”

Helpful Report

Posted 6 months ago

“Hkurdjlifdbmlllool”

Helpful Report

Posted 6 months ago

“Great”

Helpful Report

Posted 6 months ago

“She was so helpful attentive so glad she helped us!”

Helpful Report

Posted 6 months ago

“Thanks for good customer service, After my initial frustrating experience with the quality of the dress and the disappointing return process, I want to take a moment to acknowledge the recent efforts made by customer service. Despite how things began, the team has since reached out and has been helpful and attentive, which I truly appreciate. It’s never easy dealing with a negative situation as a customer, but the way a business handles things afterward says a lot — and I’m grateful that they made an effort to assist me and try to make things right. While the original incident left a bitter taste, I do believe in giving credit where it’s due. Thank you to the customer service team for stepping in and showing a more considerate approach.”

Helpful Report

Posted 6 months ago

“?”

Helpful Report

Posted 6 months ago

“Great”

Helpful Report

Posted 6 months ago

“Really good”

Helpful Report

Posted 6 months ago

“Beautiful dress”

Helpful Report

Posted 6 months ago

“I received the dress, tried it on, and beads and sequins literally started falling off during the fitting which clearly reflects the poor quality of the dress. I sent a friend the next day to return it to the store. They offered store credit, but I explained that I had nothing else to purchase there and that I urgently needed a refund so I could buy a replacement elsewhere. I was met with complete indifference. The dress was left at the store, and later I received an email saying I would get store credit for a future purchase despite me opening up and clearly explaining how much I needed the money back. Their attitude was cold and unpleasant, and their lack of empathy was shocking. I will definitely take this to consumer protection authorities until I receive a full refund. To make things even worse, a few minutes after my friend sat in his car, the receptionist knocked on the window. When my friend rolled it down, the guy just tossed the dress back into the car. Unbelievable. I’ve bought many things in my life, but I’ve never had such a bad experience. My friend was genuinely startled. He even asked me what kind of place this was it felt like something out of a third-world country. The whole thing was surreal. The behavior of the receptionist was absolutely outrageous and left a very bitter taste. Extremely disappointing.”

Helpful Report

Posted 6 months ago

“Beautiful Dress!”

Helpful Report

Posted 6 months ago

“Alles super”

Helpful Report

Posted 6 months ago

“Beautiful”

Helpful Report

Posted 6 months ago

“It was a very helpful experience”

Helpful Report

Posted 6 months ago

“Jejehdideodifhjdowidj”

Helpful Report

Posted 6 months ago

“Gfs hi Jo yes dad c k infused”

Helpful Report

Posted 6 months ago

NewYorkDress is rated 4.3 based on 21,390 reviews