NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,495 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,495 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

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NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

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“Thee best customer service!!!”

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Posted 1 year ago

“Thank you Michelle! It was pleasure to work with you!. With love ??”

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Posted 1 year ago

“Love it Michelle was so great to have as a stylist”

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Posted 1 year ago

“Great service x!”

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Posted 1 year ago

“Morissa was great. She was fun and she really worked hard to find the right dress for me, and she did it!! Thanks Morissa!”

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Posted 1 year ago

“beautiful dresses and good prices”

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Posted 1 year ago

“Staff was very kind and helpful”

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Posted 1 year ago

“??????”

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Posted 1 year ago

“Great”

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Posted 1 year ago

“Easy payment thank you”

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Posted 1 year ago

“Buyer beware!!!! They false advertise that they have “easy returns” when in fact they DO NOT RETURN ANYTHING! They will only do an exchange and require you to pay for return shipping. Complete ripoff. Dress looked pretty online, showed up looking like a giant bathroom loofa. Tried to “easily return” to find out that they won’t return it at all. FALSE ADVERTISING AND SHADY BUSINESS PRACTICES.”

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Posted 1 year ago

We're sorry to hear your experience was not as expected. Our website indicates our return policy in two places. One upon checkout and one in our policies. We offer a $12 label which is a lower cost then purchasing your own label at the courrier. All you have to do is contact us and we provide the label and accept the return for a store credit or exchange.

Posted 1 year ago

“First time buying at this web I’m in love with the service the dress shipped so fast I received it in one day and its beautiful thank you”

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Posted 1 year ago

“I just got my two dresses and they are beautiful. Great fast shipping and processing. Thank you I will order again for the next ball I attend”

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Posted 1 year ago

“We found THE DRESS and our stylist Michelle was amazing! Can't wait to shop here again. Wonderful experience.”

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Posted 1 year ago

“Nice”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“I went prom dress shopping at New York Dress and I had Desiree as my stylist. She was amazing and super helpful. I had a wonderful experience here!”

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Posted 1 year ago

“It was great”

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Posted 1 year ago

“It was great”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

NewYorkDress is rated 4.3 based on 21,495 reviews