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NewYorkDress Reviews

4.3 Rating 20,560 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 20,560 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 25th May 2023
Lauren Brooks
NewYorkDress 5 star review on 24th May 2023
Lisa Whitw
NewYorkDress 5 star review on 23rd May 2023
Anonymous
NewYorkDress 5 star review on 23rd May 2023
Anonymous
458
Anonymous
Anonymous  // 01/01/2019
I've just ordered my third dress from New York Dress. They are wonderful!! Thank you so much!
Helpful Report
Posted 1 month ago
Very nice place and easy to find. Staff is excellent
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Posted 1 month ago
Gorgeous dress, but run a bit small. If you are in between, size up on this one.
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Posted 1 month ago
very good
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Posted 1 month ago
Not structured material unfortunately
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Posted 1 month ago
We're sorry to hear that you found the material of your dress to lack structure, Talia. This is not the quality we aim for in our products. Please reach out to our customer service team so we can assist you further and ensure a better experience. Thank you for your feedback!
Posted 4 weeks ago
.
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Posted 1 month ago
Nn
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Posted 1 month ago
Na
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Posted 1 month ago
Dress is way too small
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Posted 1 month ago
The dress wasn't even close to the color on your site. It was a completely different material than what was portrayed. There was glitter all over it which also wasn't shown online. The threading at the bottom was all shredded when I took it out of the box. Very disappointing to pay over $500 for a beautiful dress and receive something completely different. Had to go buy my daughter a different dress which cost me $600. Of course you don't offer returns/refunds, now I know why. It's because you can't stand by your product. So disappointing ? The only positive I can say is that the shipping was very fast.
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Posted 1 month ago
We're truly sorry to hear about your experience with the dress, Barbara. We understand how disappointing it can be when a product doesn't meet your expectations. Your feedback regarding the color, material, and quality is very important to us. Please reach out to our customer service team so we can assist you further and work towards a resolution. Thank you for your comments, and we appreciate your understanding.
Posted 4 weeks ago
Quick servicd
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Posted 1 month ago
Emily was an absolute wonder to work with! She was able to quickly find dresses that adhered to my style.
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Posted 1 month ago
Quick service
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Posted 1 month ago
Prettyyyyy
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Posted 1 month ago
Great
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Posted 1 month ago
Great service!
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Posted 1 month ago
Super nice
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Posted 1 month ago
,
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Posted 1 month ago
I hope the dresses looks as good as the picture.
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Posted 1 month ago
She was very helpful Ty
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Posted 1 month ago
NewYorkDress is rated 4.3 based on 20,560 reviews