NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,492 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

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NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

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“Beautiful dresses”

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Posted 10 months ago

“djjdnfnfnjfnxndbdndjd”

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Posted 10 months ago

“Hsjeeiaiosjdfndkkaks”

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Posted 10 months ago

“Excellent service”

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Posted 10 months ago

“n”

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Posted 10 months ago

“I want my order to come sooner”

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Posted 10 months ago

“g”

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Posted 10 months ago

“Hkurdjlifdbmlllool”

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Posted 10 months ago

“Great”

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Posted 10 months ago

“She was so helpful attentive so glad she helped us!”

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Posted 10 months ago

“Thanks for good customer service, After my initial frustrating experience with the quality of the dress and the disappointing return process, I want to take a moment to acknowledge the recent efforts made by customer service. Despite how things began, the team has since reached out and has been helpful and attentive, which I truly appreciate. It’s never easy dealing with a negative situation as a customer, but the way a business handles things afterward says a lot — and I’m grateful that they made an effort to assist me and try to make things right. While the original incident left a bitter taste, I do believe in giving credit where it’s due. Thank you to the customer service team for stepping in and showing a more considerate approach.”

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Posted 10 months ago

“?”

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Posted 10 months ago

“Great”

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Posted 10 months ago

“Really good”

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Posted 10 months ago

“Beautiful dress”

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Posted 10 months ago

“I received the dress, tried it on, and beads and sequins literally started falling off during the fitting which clearly reflects the poor quality of the dress. I sent a friend the next day to return it to the store. They offered store credit, but I explained that I had nothing else to purchase there and that I urgently needed a refund so I could buy a replacement elsewhere. I was met with complete indifference. The dress was left at the store, and later I received an email saying I would get store credit for a future purchase despite me opening up and clearly explaining how much I needed the money back. Their attitude was cold and unpleasant, and their lack of empathy was shocking. I will definitely take this to consumer protection authorities until I receive a full refund. To make things even worse, a few minutes after my friend sat in his car, the receptionist knocked on the window. When my friend rolled it down, the guy just tossed the dress back into the car. Unbelievable. I’ve bought many things in my life, but I’ve never had such a bad experience. My friend was genuinely startled. He even asked me what kind of place this was it felt like something out of a third-world country. The whole thing was surreal. The behavior of the receptionist was absolutely outrageous and left a very bitter taste. Extremely disappointing.”

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Posted 10 months ago

“Beautiful Dress!”

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Posted 10 months ago

“Alles super”

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Posted 10 months ago

“Beautiful”

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Posted 10 months ago

“It was a very helpful experience”

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Posted 10 months ago

NewYorkDress is rated 4.3 based on 21,492 reviews