NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,390 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,390 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“N/a”

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Posted 5 months ago

“H”

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Posted 5 months ago

“Nice”

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Posted 5 months ago

“Ras”

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Posted 5 months ago

“Wrong size”

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Posted 5 months ago

We're sorry to hear that the size you received wasn't the right fit for you, Maria. We understand how important it is to get the perfect size and we appreciate your feedback. Please reach out to our customer service team, and we'll do our best to assist you with your concerns. Best wishes, Team NewYorkDress

Posted 5 months ago

“thanks”

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Posted 5 months ago

“Very nice and courteous stylists”

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Posted 5 months ago

“Good”

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Posted 5 months ago

“Tip”

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Posted 5 months ago

“Top”

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Posted 5 months ago

“m”

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Posted 5 months ago

“Bad”

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Posted 5 months ago

“After 5 days the store placed an order for my dress they contacted me and told me that my dress is no longer available. The service at the shop was very good, the sales person knew exactly what I wanted. The reason I’m giving a 3 star it’s because of the system on line. The system should me More accurate with the quantities that left at the warehouse.”

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Posted 5 months ago

Hi Kristina, Thank you for your feedback! We're glad to hear that our sales team provided you with great service and understood your needs. We do apologize for the inconvenience regarding the availability of your dress; we strive to ensure our online inventory is as accurate as possible. Your comments will help us improve our system. If there's anything else we can do for you, please don’t hesitate to reach out. Warm regards, Team NewYorkDress

Posted 5 months ago

“Veronica was fabulous. Her skills were way beyond her years. She was able to find something perfect for me. I enjoyed myself. We had fun. Kathy from Maine”

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Posted 5 months ago

“Good”

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Posted 5 months ago

“Nice”

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Posted 5 months ago

“Nice”

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Posted 5 months ago

“Good”

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Posted 5 months ago

“Great service!”

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Posted 5 months ago

“WRONG COLOR!!!!! YOU NEED TO FIX THIS”

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Posted 5 months ago

We're sorry to hear that the color of your order wasn't what you expected, Fernando. We understand how important it is to receive the item in your desired color, and your feedback is valuable to us. Please reach out to our customer service team, and we'll be happy to assist you in resolving this issue promptly. Warm regards, Team NewYorkDress

Posted 5 months ago

NewYorkDress is rated 4.3 based on 21,390 reviews