NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.33

4.3 Rating 21,337 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 20th October 2025

471

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“needs to have free shipping in new york”

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Posted 2 years ago

“The material is a little cheap”

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Posted 2 years ago

“Payment proces was not smooth”

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Posted 2 years ago

“Good service, but one of the dresses I received was the wrong dress.”

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Posted 2 years ago

“Status of delivery not very clear”

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Posted 2 years ago

“Dress is gorgeous and a beautiful cherry color! However, if you are petite DO NOT order this dress as fitting would be way off! I ordered a size 0, bust area was just too long and loose on me! Overall, very poor customer service as a return to original payment method is not possible! Either exchange or store credit which makes absolutely no sense to me! Also, shipping cost Is not covered! This i also find very ridiculous as the dresses are pricy! The least Nydresses could do is cover shipping cost!”

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Posted 2 years ago

We are so sorry to hear that your order did not meet your expectations. To determine the correct size we recommend taking measurements of your bust, waist and hips and using our size chart located on the dress page. All purchases are actually final sale as stated on our website and during the checkout process. We did offer a return for an exchange or store credit as we understand and would like to help our our valued customers.

Posted 2 years ago

“Poor”

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Posted 2 years ago

“Add type of material the dress is made of”

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Posted 2 years ago

“Hh”

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Posted 2 years ago

“return policy”

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Posted 2 years ago

“Regular”

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Posted 2 years ago

“Good”

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Posted 2 years ago

“Na”

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Posted 2 years ago

“v”

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Posted 2 years ago

“Very nice dress, unfortunately it had stains on them. Not sure from what and I can't even remove it.”

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Posted 2 years ago

We are so sorry to hear about this! Please contact customer service and we will find a solution for this!

Posted 2 years ago

“The customer service is not good”

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Posted 2 years ago

We're so sorry to hear you did not have a good experience with us. Please contact us to tell us more about your experience we would love to make it right.

Posted 2 years ago

“awaiting delivery”

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Posted 2 years ago

“Would be nice to see all the dress colors.”

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Posted 2 years ago

“Na”

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Posted 2 years ago

“Long information required”

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Posted 2 years ago

NewYorkDress is rated 4.3 based on 21,337 reviews