NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,614 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,614 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t received my dress yet”

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Posted 1 year ago

“This is my first purchase”

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Posted 1 year ago

“?”

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Posted 1 year ago

“Good”

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Posted 1 year ago

“B”

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Posted 1 year ago

“?”

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Posted 1 year ago

“oo”

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Posted 1 year ago

“I was sent wrong item”

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Posted 1 year ago

“I paid for express delivery but didn’t receive items in time”

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Posted 1 year ago

“i paid for next day and didn't get it”

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Posted 1 year ago

We're sorry to hear you did not get your package yet and we apologize for any confusion this may have caused. Your order was placed after cut off time on Friday and we were closed for the weekend and Monday for the national holiday. Your order is currently in transit to you. We will go ahead and refund you for the shipping that you paid for.

Posted 1 year ago

“Good”

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Posted 1 year ago

“Ff”

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Posted 1 year ago

“Need more variety of dresses to try on. At high and low price points”

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Posted 1 year ago

Thank you for your feedback! We try to stock our showroom with as many dresses as possible with different variety of style and prices. We have over 3,000 styles to choose from in our store. If you are unable to find what you are looking for in our store we can guarantee you would be able to find it on our website.

Posted 1 year ago

“None none”

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Posted 1 year ago

“Not letting me track my dress without a review”

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Posted 1 year ago

“None”

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Posted 1 year ago

“Availability’s”

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Posted 1 year ago

“I was disappointed that you could not return my money but it is a good thing that you gave me a card that does not expires .”

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Posted 1 year ago

Hello, All purchases are final sale, however we do see our customer service team was able to work with you to come up with a solution! We hope to work with you again in the near future.

Posted 1 year ago

“payment was difficult”

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Posted 1 year ago

“5”

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Posted 1 year ago

NewYorkDress is rated 4.3 based on 20,614 reviews