NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,430 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 3rd February 2026

Anonymous

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

482

Anonymous

Anonymous // 01/01/2019

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“Nice service”

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Posted 9 months ago

“None”

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Posted 9 months ago

“This is annoying”

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Posted 9 months ago

“U”

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Posted 9 months ago

“G”

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Posted 9 months ago

“Excelente”

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Posted 9 months ago

“Very good very nive”

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Posted 9 months ago

“Poor customer service”

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Posted 9 months ago

We're sorry to hear about your experience with our customer service, Dhoha. This is not the level of service we strive to offer our customers. Please reach out to our support team so we can address your concerns and improve your experience. Thank you for your feedback!

Posted 8 months ago

“Du diff dudes they’d”

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Posted 9 months ago

“Excellent costumer service.”

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Posted 9 months ago

“Very beautiful”

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Posted 9 months ago

“Very beautiful dress.”

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Posted 9 months ago

“Amazing purchase”

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Posted 9 months ago

“I just want to thank New York Dress and especially Nicole. I ordered 4 dresses prior to somehow ending up on their website. The moment I saw the dress, I fell in love. At 1:00 am I emailed customer service. Nicole responded the next morning. The dress was ordered and to me the next day. When I tell you the dress was even more beautiful in person and it fit my granddaughter perfectly with NO alterations. 10/10 for me! Your new Texas customer 😍”

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Posted 9 months ago

“great”

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Posted 9 months ago

“Good”

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Posted 9 months ago

“Good”

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Posted 9 months ago

“Z”

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Posted 9 months ago

“Not true to size”

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Posted 9 months ago

“Lovely dress”

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Posted 9 months ago

NewYorkDress is rated 4.3 based on 21,430 reviews