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NewYorkDress Reviews

4.3 Rating 21,502 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,502 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
quality is so bad
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Posted 1 year ago
We're so sorry to hear that the quality of the dress was not as expected. It looks like you spoke to our customer service team and they were able to provide you with a solution. If you need any further assistance please feel free to reach us to info@newyorkdress.com or 212-594-3600.
Posted 1 year ago
I have talked to Nicole. She is an amazing lady She helped me
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Posted 1 year ago
Easy!!
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Posted 1 year ago
N/A
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Posted 1 year ago
Beautiful
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Posted 1 year ago
I entered my billing address information and my name but the wrong name came up for the order
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Posted 1 year ago
It looks like you placed the order on your own online. If you need any assistance with placing your order please reach us and we would be happy to help to info@newyorkdress.com or 212-594-3600.
Posted 1 year ago
Great service and they listened to all my ask on what I was looking for in dress Desiree was amazing
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Posted 1 year ago
Beautiful dresses
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Posted 1 year ago
Thank you !
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Posted 1 year ago
I did not order a black dress and I have not received it yet what is the problem please
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Posted 1 year ago
Upon checking your order, you chose the Pistachio color instead of Black. It looks like you spoke to our team to exchange the dress. If you need any further assistance please feel free to reach us.
Posted 1 year ago
Too small
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Posted 1 year ago
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Posted 1 year ago
n/a
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Posted 1 year ago
Ordered a size 12. Doesn’t fit. I asked support if the dress has a zipper and they said no…the dress has two zippers. I order this dress for a wedding I’m standing in.
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Posted 1 year ago
Upon checking the history of our chats, we do see you contacted us on August 13th asking if the dress has a zipper and our support team advised you that the dress does have a zipper.
Posted 1 year ago
Pretty dress bur it dripped of glitter everywhere.
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Posted 1 year ago
We're so sorry to hear that the quality of the dress was not as expected. It looks like you spoke to our customer service team and they were able to provide you with a solution. If you need any further assistance please feel free to reach us to info@newyorkdress.com or 212-594-3600.
Posted 1 year ago
Lots of loose beaded snd tread hanging
Helpful Report
Posted 1 year ago
We're so sorry to hear that the quality of the dress was not as expected. It looks like you spoke to our customer service team and they were able to provide you with a solution. If you need any further assistance please feel free to reach us to info@newyorkdress.com or 212-594-3600.
Posted 1 year ago
S
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Posted 1 year ago
Great
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Posted 1 year ago
Beautiful dress just bought the wrong size
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Posted 1 year ago
Good
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Posted 1 year ago
NewYorkDress is rated 4.3 based on 21,502 reviews