NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,191 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your website is user-friendly and experience was pleasant enough, but your return policy is a bummer. Online shipping is tough, especially for an event where you want to find the perfect dress. I understand you don’t want women ordering too many dresses with the intent of returning all but one. But maybe cap the amount of returns per order and/or charge a reasonable restocking fee for the inconvenience to your employees.”

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Posted 4 months ago

“fine”

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Posted 4 months ago

“I have to pay an additional 82 CAD for clearance and tax to DHL Additional expenses better to be explained”

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Posted 4 months ago

“.”

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Posted 4 months ago

“I’m buying this size to compare which fits better this size 16 with the original size 18 . One is to be returned for a full refund as requested.”

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Posted 4 months ago

“Good shipping and delivery, didn’t take very long to arrive”

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Posted 4 months ago

“J”

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Posted 4 months ago

“great dress! love it so so much!”

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Posted 4 months ago

“J hi iejrhrjejjrhrjr”

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Posted 5 months ago

“Website performance was very good and I am happy with the dress I got. Please go check the return policy before you buy anything though!!”

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Posted 5 months ago

“So beautiful and exactly what I wanted. A bit long, but fits you really good. Didn't know whether to size up or down, but size down so it snatches you.”

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Posted 5 months ago

“This is an exchange not a new purchase”

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Posted 5 months ago

“Very good”

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Posted 5 months ago

“Nice”

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Posted 5 months ago

“Shipment was very prompt”

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Posted 5 months ago

“Beautiful dress, grateful for fast shipping”

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Posted 5 months ago

“Cf”

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Posted 5 months ago

“Dd”

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Posted 5 months ago

“It was great”

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Posted 5 months ago

“Shopping experience was good, ordering was easy, and the order arrived quickly. The only suggestion I have is this: please list the the material type for each dress. I ordered an (expensive) red dress that arrived and was 100% polyester, very low quality material with bad stitching and lots of loose and untrimmed thread. The quality of the dress itself left much to be desired, but the site and ordering process was good. I hope that the return process is as easy as the ordering process.”

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Posted 5 months ago

NewYorkDress is rated 4.3 based on 21,191 reviews