NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,600 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,600 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not a good return policy”

Helpful Report

Posted 1 year ago

“The website is glitchy.”

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Posted 1 year ago

“Process was fine”

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Posted 1 year ago

“Fitting availability.”

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Posted 1 year ago

“It’s such a mess! Beads and sparkles were coming off. The color is different than the picture. My daughter was disappointed”

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Posted 1 year ago

We are so sorry to hear about this. It looks like you spoke to our customer service team and they were able to provide you a solution. If you need any further assistance please do not hesitate to reach us.

Posted 1 year ago

“nA”

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Posted 1 year ago

“takes too long to load the dresses”

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Posted 1 year ago

“The website is very laggy and not all colors of the dresses are shown”

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Posted 1 year ago

“good”

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Posted 1 year ago

“hi”

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Posted 1 year ago

“Came with loose stitching on one side.”

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Posted 1 year ago

We are so sorry to hear about this! Please contact our customer service department and we would be happy to discuss a solution.

Posted 1 year ago

“Hhhghhhhh”

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Posted 1 year ago

“Nice, wish the shipping payment is removed.”

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Posted 1 year ago

“need to show the variety of colors of the gowns to get a better idea.”

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Posted 1 year ago

Thank you for your feedback. Unfortunately, we only have the images available that the designers provides. We will forward them your feedback with hopes to get more images of all the colors.

Posted 1 year ago

“Shipping was weird and didn’t make sense”

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Posted 1 year ago

“Hj”

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Posted 1 year ago

“Jj”

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Posted 1 year ago

“I cannot write a complete comment until I receive the item and the dress is acceptable.”

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Posted 1 year ago

“yay”

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Posted 1 year ago

“Wish it came on time”

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Posted 1 year ago

NewYorkDress is rated 4.3 based on 20,600 reviews