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NewYorkDress Reviews

4.3 Rating 21,545 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,545 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better

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Anonymous
Anonymous  // 01/01/2019
None at this time
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Posted 2 years ago
Beautiful dresses
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Posted 2 years ago
Beautiful dresses
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Posted 2 years ago
O
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Posted 2 years ago
N
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Posted 2 years ago
You are a mail order business and you don’t allow for refunds or exchanges when the dress doesn’t fit? You might think your sale is a reason, but did you ever consider that there are people who still have a hard time with paying even a sale price? I’m dealing with cancer for the 3rd time and running from store to store is impossible. I hoped the dress would fit but it didn’t. I’m hoping to be alive for my daughter’s wedding and you could have made it easy and refunded me or at the least allowed me to return the dress for a credit. But you were cut and dried. No return allowed. Shame on you!
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Posted 2 years ago
We're so sorry to hear you are not satisfied with your order. We are also so sorry to hear the hardship you are going through with your health and we hope to help you out. I see that you spoke to our team and we made an exception to take back your dress as it was final sale because it was on clearance. If you need any further assistance feel free to reach us.
Posted 2 years ago
H
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Posted 2 years ago
Amal Mansour ???
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Posted 2 years ago
Great customer service
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Posted 2 years ago
Beautiful
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Posted 2 years ago
Customer service awsome
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Posted 2 years ago
You get what you order ! Beautiful dress great quality
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Posted 2 years ago
Way to go!
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Posted 2 years ago
I ordered a size two dress and it came as a 4
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Posted 2 years ago
We are so sorry about this! We do see that you spoke to our customer service team and they were able to provide a solution. We truly apologize for the inconvenience and will strive to better our services on all future orders.
Posted 2 years ago
Tganks
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Posted 2 years ago
......
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Posted 2 years ago
Good
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Posted 2 years ago
Wonderful dresses! Sit is easy to shop
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Posted 2 years ago
easy
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Posted 2 years ago
Good
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Posted 2 years ago
NewYorkDress is rated 4.3 based on 21,545 reviews