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NewYorkDress Reviews

4.3 Rating 21,574 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,574 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
The dress is lovely, looks just like the picture and came with little clear straps. I ordered it on the 7th and it got here on the 10th (I’m in Cali) only issues are that it’s very itchy, there’s a lot of room in the chest but if I sized down the butt would be tight, I’m a D cup. And the little top parts hurt but I have a solution for that, I wish they either did custom sizes or a lace up back instead of a zipper. I’m 5’2 and it’s a little long which makes sense but if you’re 6’ or taller I think it would be short. The boning was flattering on my hips the way it was shaped.
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Posted 4 months ago
Beautiful dress
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Posted 4 months ago
The dress wasn't a good fit. It fit smaller then the size. The photos made the dress look sleek and flowing it wasn't and I was unable to return it.
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Posted 4 months ago
The selection at the Queens location (51-05 Flushing) is a joke it is.extremely limited and clearly geared toward prom dresses not mother-of-the-bride/guest dresses. Sizes, colors, and styles are mostly unavailable. You’re expected to try on size 2 or 4 dresses, even though you are 3 sizes up with this type of gown you normally need to size up because the fabric. It makes it impossible to judge fit or look. The staff was completely unhelpful. In my case, they brought me dresses that were always two sizes smaller than my actual size and offered no real suggestions or alternatives. Do not waste $20 on a reservation. They do not respect appointment times at all you end up sharing the space with 5 or 6 other women, all trying to squeeze into the same very limited mother of the bride / wedding options. Overall, a frustrating and disappointing experience. Save your time and money.
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Posted 4 months ago
Loved it, good quality and fit
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Posted 4 months ago
I ABSOLUTELY LOVE THIS DRESS!!!! 😍
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Posted 4 months ago
The dress is beautiful. The quality is excellent. The material is soft and luxurious. Unfortunately, it didn’t fit, and I did not realize that sale items are not refundable or returnable that would be my only negative complaint however, the dress came in a timely fashion. I would not hesitate to order from New York dressed again however I’d be aware of its refund return policies.
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Posted 4 months ago
The dress smells bad and loses all its glitter when you walk.
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Posted 4 months ago
NewYorkDress has been very nice to work with to get a fabulous dress. Their communication is very good.
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Posted 4 months ago
I was fully aware of your return policy before placing my order. I ordered a dress size eight. Upon arrival i unpackaged it and it was beautiful. The fit was horrible. There is boning in the bust of the dress. If I knew there was boning I would neber have ordered it. The dress description did not state that. I have emailed about a REFUND and i have not heard back.
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Posted 4 months ago
Good dress, good size, good delivery.
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Posted 5 months ago
I specifically purchased from New York dress as other vendors could not ship Portia and Scarlett dress within a reasonable timeframe. Pricing was also very competitive!
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Posted 5 months ago
So intimate and special for my daughter to pick her senior prom dress. Unlike all these overcrowded shops this was personalized. We had our own shopper/stylist who was honest and realistic both in style and fit. Loved it loved it!!!!
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Posted 5 months ago
Very impressed with the quality and finesse of the dress we ordered! I was a bit skeptical to be honest but that turned out to be completely unnecessary. - The fabric was great, and the fit of the dress PERFECT! Highly recommend to follow the measurement chart, it was spot on. We only have to sew the dress a bit up. Quick delivery all the way to Norway. Will definitely order more dresses!
NewYorkDress 5 star review on 3rd February 2026 NewYorkDress 5 star review on 3rd February 2026 NewYorkDress 5 star review on 3rd February 2026
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Posted 5 months ago
I love the quality of their products. I will buy at any time from them👌
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Posted 5 months ago
I recently purchased an evening gown for an upcoming gala at New York Dress online. We had experience shopping in person at New York dress a couple of years ago in 2024 for my daughter’s high school prom as well. She was definitely the best dressed at prom then and I have no doubt that my gown will be eye-catching and a hit at the gala in March. The gown fit me perfectly and looked exactly as pictured online. The dresses at New York dress are exquisite, customer service is excellent when visiting in person, and delivery is quick. Great place to shop for gowns for any special occasion!!!
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Posted 5 months ago
This gown is amazing! I wore it for my daughter's wedding November 8, 2025 and the compliments were endless! I initially ordered a 14 but it was a tad bit tight on the back with trying to zip it up...NY Dress had no problems sending me a size 16...they saved me!! Thank you NY Dress!
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Posted 5 months ago
I am very disappointed that you do not allow returns on your dresses that are ordered on line. This is not competitve in the market. I wont be buying from NYD again
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Posted 5 months ago
We’re sorry to hear you’re disappointed with our return policy. We do offer returns for exchange and store credit which is what our agent offered when you reached out. Please let us know if you would like to exchange or return your item. Kind regards, Team NewYorkDress
Posted 5 months ago
Dress is even prettier in person. It does have a bit of a “purple” undertone though. I cannot wait to wear it in my daughter’s wedding in November.
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Posted 5 months ago
Very good site! Very beauty dress
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Posted 5 months ago
NewYorkDress is rated 4.3 based on 21,574 reviews