NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,541 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

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NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“أنا معجبة بفساتين الموقع ، ولكن لا أجد الفساتين المحتشمة الإ القليل 🥺”

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Posted 4 months ago

“Great design but very poor quality and high prices. I have been shopping on this website since 2015 this is the worst quality I have seen. Please we n ed you guys to keep ur quality and ur price moderate”

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Posted 4 months ago

We're sorry to hear that you didn't find the value you expected with your dress purchase. We strive to offer high-quality options that meet our customers' needs, and your feedback is important to us. If you'd like to discuss your experience further or have any other concerns, please reach out to our customer service team.

Posted 4 months ago

“Excellent service and speed delivery!”

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Posted 4 months ago

“The service was great but the dress keep in an unsatisfying quality not like the picture for aure”

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Posted 4 months ago

“Excellent, reliable and safe purchase and return. I have been purchasing from them for years and not one complaint.”

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Posted 4 months ago

“Thankyou for the quick service. Great communication. Dress is beautiful.”

NewYorkDress 5 star review on 23rd December 2025

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Posted 4 months ago

“The dress seemed out of proportion the top was very big and the bottom fit better”

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Posted 4 months ago

“Bad customer service on a problem that was created by NYD. I would not reccomend NYD to anyone. Zero stars”

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Posted 4 months ago

We regret to hear about your experience. Please contact our customer service team for further assistance with your order. Your satisfaction is our top priority.

Posted 4 months ago

“Looked like it came from shein”

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Posted 4 months ago

“This is my second year purchasing from NYD for my annual gala. Both year, the dress look absolutely fabulous. The customer service is 10 out of 10. I would definitely recommend NYD to my friends and family. I loveeeeee NYD.”

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Posted 4 months ago

“Great. But plz response to my inquiries”

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Posted 4 months ago

“I had to get the dress altered a bit. The dress was so beautiful. It exceeded my expectations! So happy with my purchase”

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Posted 5 months ago

“The best dress ever , true to size , this my second time buying from here and could never be happier. Love them so much . If u never bought a dress from them I will strongly advise you to do so u will never regret.”

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Posted 5 months ago

“Beautiful dress to wear around Christmas time. Wedding or not. It’s just beautiful. It sparkles and fits nicely. Just needed a little shortening but all in all it’s perfect!”

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Posted 5 months ago

“I like the dresses so much but it takes very long time to arrive”

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Posted 5 months ago

“When size doesn’t fit, they won’t take them back even though it was never worn.”

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Posted 5 months ago

“I have had the hardest time ordering dresses, the sizes are all weird, and there are no returns except for credit. I am a wedding planner and will not be referring this company to clients.”

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Posted 5 months ago

“We placed an order from you twice. Unfortunately, the first time the size was smaller than requested, and it was difficult to return it while waiting for the correct size. The second time, the order arrived incomplete, and when I contacted you, I was informed that the missing item was unavailable and that a refund would be issued. This put me in a difficult situation right before the occasion, and I had to search for another dress.”

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Posted 5 months ago

We regret to hear about your experience. We understand how disappointing it can be, especially for such an important event. Please contact our customer service team if you require any further assistance with your order. Your satisfaction is our top priority.

Posted 5 months ago

“The dress is beautiful and the color is true to the picture! The sizing is perfect and true to size. The corset allows for some extra space, so you can size down if you’re in between sizes. I’ll be wearing this to an upcoming wedding.”

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Posted 5 months ago

“My wife loved the dress so I earned a lot of Brownie points”

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Posted 5 months ago

NewYorkDress is rated 4.3 based on 21,541 reviews