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NewYorkDress Reviews

4.3 Rating 21,494 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,494 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better

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Anonymous
Anonymous  // 01/01/2019
The website is good, put together well
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Posted 1 year ago
good
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Posted 1 year ago
Great just ordered y dress
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Posted 1 year ago
On time and good coondition
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Posted 1 year ago
This was the most amazing experience! The dress was shipped to Canada and arrived at our door in 8 days! The ordering process was easy, the shipping tracking was perfect and the dress is stunning!!! What amazing quality. - it’s so beautiful. We used the sizing chart on the website and the dress fits perfect. We even got a complementary tote bag. Thank you New York Dress for making my daughter’s Graduation Dress experience a perfect one! I will highly recommend New York Dress to all Moms out there.
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Posted 1 year ago
your return and refund policy is totally unacceptable. it just show that you do not care about the customer only about making money. I understand there needs to be a boundary but this is to limited and only about you. I will have a store credit but will only use it to benefit another person. this is not a business model I wish to encourage. A refund within a certain amount of time is reasonable or a larger notice about your refund policy. I would recommend you to no one and discourage them from buying from you.
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Posted 1 year ago
IN LOVEEEE 10/10
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Posted 1 year ago
Very good
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Posted 1 year ago
Problems with finding sizes
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Posted 1 year ago
Excellent costumer service.
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Posted 1 year ago
Very good service!! My daughter found a gorgeous dress here. Thank you Janae for helping us we appreciate it so much
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Posted 1 year ago
Beautiful dress just like the picture!!
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Posted 1 year ago
Xo
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Posted 1 year ago
Excellent customer service
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Posted 1 year ago
The dress is beautiful and fits perfectly!
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Posted 1 year ago
dfg
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Posted 1 year ago
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Posted 1 year ago
Very happy with this amazing company!
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Posted 1 year ago
Z
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Posted 1 year ago
Amazing service and customer support! Had a problem with my order and UPS returned it to sender without talking to me but I called the customer service center and Samantha helped me solve the issue in less than 10 minutes and sent me a new package ! They’re very friendly and helpful!
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Posted 1 year ago
NewYorkDress is rated 4.3 based on 21,494 reviews