NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,431 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,431 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 3rd February 2026

Anonymous

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy process!”

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Posted 10 months ago

“Loved it!!”

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Posted 10 months ago

“Desiree was so nice and patient.”

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Posted 10 months ago

“Michelle was very helpful and did an amazing job find me the most suitable dresses for the occasion”

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Posted 10 months ago

“Material looks cheap Size not accurate Definitely different than the picture”

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Posted 10 months ago

“Great”

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Posted 10 months ago

“Very good I liked it”

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Posted 10 months ago

“N/A”

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Posted 10 months ago

“The dress is beautiful”

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Posted 10 months ago

“The beat”

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Posted 10 months ago

“Kim was AMAZING!!! Very helpful and professional”

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Posted 10 months ago

“Not great at tracking my order. The app you sent doesn’t connect with your website”

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Posted 10 months ago

“Nicole she is the best she helps me a lot thank u so much thanx”

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Posted 10 months ago

“Your website is user-friendly and experience was pleasant enough, but your return policy is a bummer. Online shipping is tough, especially for an event where you want to find the perfect dress. I understand you don’t want women ordering too many dresses with the intent of returning all but one. But maybe cap the amount of returns per order and/or charge a reasonable restocking fee for the inconvenience to your employees.”

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Posted 10 months ago

“Don’t like it”

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Posted 10 months ago

“f”

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Posted 10 months ago

“fine”

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Posted 10 months ago

“Thank you so much for your help, I was hopeless when I decide to go I your website because I need this dress for Friday and they were not to supportive at the store in Miami , Thanks again for such great Customer Service”

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Posted 10 months ago

“I have to pay an additional 82 CAD for clearance and tax to DHL Additional expenses better to be explained”

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Posted 10 months ago

“Thank you for the discount.”

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Posted 10 months ago

NewYorkDress is rated 4.3 based on 21,431 reviews