NewYorkDress Reviews

4.3 Rating 21,428 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How quickly does NewYorkDress resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 57% of reviewers feedback is NewYorkDress resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

97.63%

Industry Average

“ Beautiful dresses and great service! Recommend! ”

- Yanelis Valentin

“ Very pleased with my returned excellent service thank you ”

- Anonymous

“ Find your Fabulous and Elegant gowns here!! Excellent customer service! Excellent shipping that comes with designers name in beautiful black travel/storage bag. Dont waste time because you will find designer wear like no other retailers! ”

- Carolyn Brooks

NewYorkDress Reviews

Customer Service - Good