NewYorkDress Reviews

4.3 Rating 21,574 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,574 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

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Customer Service

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How quickly does NewYorkDress resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 53% of reviewers feedback is NewYorkDress resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

97.82%

Industry Average

“ Excellent service. Our experience was easy and successful! ”

- Melissa Schnell

“ Thank you, I love the dress and the service is excellent. ”

- Lila Elsafadi

“ We had an excellent experience with our stylist Eden. She is so uplifting and motivating. Customer service also amazing communications with emails. Excellent experience. Thank you Only issue is 45 min sessions not enough time had to book 2 back to back ”

- Anonymous

NewYorkDress Reviews

Customer Service - Good