NewYorkDress Reviews

4.3 Rating 21,541 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,541 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does NewYorkDress resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 59% of reviewers feedback is NewYorkDress resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

97.69%

Industry Average

“ Thank you, I love the dress and the service is excellent. ”

- Lila Elsafadi

“ We had an excellent experience with our stylist Eden. She is so uplifting and motivating. Customer service also amazing communications with emails. Excellent experience. Thank you Only issue is 45 min sessions not enough time had to book 2 back to back ”

- Anonymous

“ This is the second dress I’ve ordered from NewYorkDress and the service is always amazing. The dresses always arrive in perfect condition and the shipping is always so fast. Not only that, but many online dress shops I’ve seen are not very user friendly, but NewYorkDress is so easy to use. 10/10 ”

- Rhiannon Williams

NewYorkDress Reviews

Customer Service - Good