NewYorkDress Reviews

4.3 Rating 21,388 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does NewYorkDress deliver? How long does NewYorkDress take to deliver? Does NewYorkDress deliver on time? How is accuracy and good condition of items delivered by NewYorkDress?

Returns

How is NewYorkDress returns process?

Customer Service

How can I contact NewYorkDress? How quickly does NewYorkDress resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of NewYorkDress.

Visit Website

How is NewYorkDress returns process?

Helpful Report

(2 weeks ago)

Greater than 92% of reviewers feedback is NewYorkDress returns process could be better.

Helpful Report

(2 weeks ago)

15.00%

Industry Average

“ Of course you don't offer returns/refunds, now I know why. ”

- Barbara Gimler

“ Terrible return policy. Buyer beware! Product not as expected and no refund or returns allowed beyond 7 days. Take your business elsewhere. ”

- Kelly Berry

“ For a dress almost $1000 this is very upsetting because it has made me lose a little faith in NYD and all you guys provide is just store credit for returns. ”

- Shubhi Srivastava

NewYorkDress Reviews

Returns - Difficult