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NewYorkDress Reviews

4.3 Rating 21,497 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,497 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
Thank you so much!!! My dress arrived today, and I am thrilled!!!
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Posted 1 year ago
??????
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Posted 1 year ago
Gg
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Posted 1 year ago
It is not smoetimes lije the picture, need to put 5 days for returning if it is not fit
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Posted 1 year ago
.
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Posted 1 year ago
Best service
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Posted 1 year ago
Very goid
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Posted 1 year ago
Samantha has been extremely helpful in assisting me with getting the perfect dress. She basically has been my personal shopper. Her patience is exemplary and i wish all sales staff were like this. Very genuine and not forcing or rushing me. thank you Samantha!
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Posted 1 year ago
Agent was pleasant, thoroughly and professional
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Posted 1 year ago
Thank you so much for helping me add next day air shipping!
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Posted 1 year ago
Nina was wonderful in assisting me!
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Posted 1 year ago
Took a long time to get the order right but it’s worth a little time to get it right
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Posted 1 year ago
Dress fits perfect!
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Posted 1 year ago
Excellent
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Posted 1 year ago
T
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Posted 1 year ago
My first order was lost and customer service was great with response time and reshipping another item. However, the replaced item came to me and I was not happy. Not the product itself, it was what/how the product came to me. It was a regular brown box with the NYD logo and there was not a dress bag. For the amount I paid for the dress, I would expect better.
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Posted 1 year ago
We are so sorry to hear your order did not come as expected. We will forward your feedback to management for review to better our services.
Posted 1 year ago
Great
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Posted 1 year ago
Chg
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Posted 1 year ago
Erica was AMAZING!!! Excellent customer service!!! Had a great experience, thank you!!
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Posted 1 year ago
excelente
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Posted 1 year ago
NewYorkDress is rated 4.3 based on 21,497 reviews