Login
Start Free Trial Are you a business? Click Here

NewYorkDress Reviews

4.3 Rating 21,494 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,494 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
fine
Helpful Report
Posted 1 year ago
Very professional service. Dress was delivered weeks before originally stated. Material is excellent quality. Color of dress amazingly vibrant. 100% satisfied.
Helpful Report
Posted 1 year ago
Janae was amazing. Very knowledgeable of her stock from the few prompts my daughter gave her as ideas for her prom dress. She was patient, offered great alternatives and knew my daughter’s style to a tee. We didn’t feel pressured into making a decision but did leave with ‘the dress’ thanks to her expertise and guidance.
Helpful Report
Posted 1 year ago
Quick and easy process!
Helpful Report
Posted 1 year ago
Loved it!!
Helpful Report
Posted 1 year ago
Desiree was so nice and patient.
Helpful Report
Posted 1 year ago
Michelle was very helpful and did an amazing job find me the most suitable dresses for the occasion
Helpful Report
Posted 1 year ago
Material looks cheap Size not accurate Definitely different than the picture
Helpful Report
Posted 1 year ago
Great
Helpful Report
Posted 1 year ago
Very good I liked it
Helpful Report
Posted 1 year ago
N/A
Helpful Report
Posted 1 year ago
The dress is beautiful
Helpful Report
Posted 1 year ago
The beat
Helpful Report
Posted 1 year ago
Kim was AMAZING!!! Very helpful and professional
Helpful Report
Posted 1 year ago
Not great at tracking my order. The app you sent doesn’t connect with your website
Helpful Report
Posted 1 year ago
Nicole she is the best she helps me a lot thank u so much thanx
Helpful Report
Posted 1 year ago
Your website is user-friendly and experience was pleasant enough, but your return policy is a bummer. Online shipping is tough, especially for an event where you want to find the perfect dress. I understand you don’t want women ordering too many dresses with the intent of returning all but one. But maybe cap the amount of returns per order and/or charge a reasonable restocking fee for the inconvenience to your employees.
Helpful Report
Posted 1 year ago
Don’t like it
Helpful Report
Posted 1 year ago
f
Helpful Report
Posted 1 year ago
fine
Helpful Report
Posted 1 year ago
NewYorkDress is rated 4.3 based on 21,494 reviews