Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,449 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,449 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always very good parking for airport”

Helpful Report

(Short Stay 2) - Posted 1 month ago

“Excellent service. Friendly staff and perfectly placed directly outside terminal entrance.”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

“The young coach driver was very helpful it was dark and he took everyones bus stop number where they wanted dropped off one suggestion could do with bus stop numbers lit up in dark as not every coach driver is as helpful as the guy we were fortunate to have”

Helpful Report

(Long Stay) - Posted 1 month ago

“We had to extend our stay and the process was so easy excellent staff and communication.”

Helpful Report

(Long Stay) - Posted 1 month ago

“Car was parked for a week and have no issues car was safe”

Helpful Report

(Long Stay) - Posted 1 month ago

“Good safe parking and bus”

Helpful Report

(Long Stay) - Posted 1 month ago

“I travelled out of newcastle airport for a short trip. It ended up being an absolute disaster where i was subject to quite a traumatic event and needed up in hospital. The team at the airport where fantastic I was unable to collect my car for over a week and the team here were so supportive. I can’t thank Mari-Anne and Graham enough. They totally took the stress away from having my car stuck there. I would highly recommend using the parking at the airport. It is so rare these days to come across companies which actually have empathy towards customers. Thank you! Honestly can’t thank you enough.”

Helpful Report

(Premium Fast Track) - Posted 1 month ago

“We regularly use the meet and greet service and always have a very good experience. So easy to drive up, drop the keys off and car is waiting for you when you return. Only pain point is the price of parking. This is a premium service but generally, parking at Newcastle is expensive compared with previous years.”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

“Great thanks”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

“Very good, hassle free parking!”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

“Very easy to find and not far to walk to the terminal.”

Helpful Report

(Long Stay) - Posted 1 month ago

“From arriving at the car park I was guided and helped to ensure a swift hassle free transit to send us on our holiday stress free.!”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

“Booking via their internet site ahead of travel is easy and risk free as cancellations and refunds when necessary are made, plus there is often an offer of 10% off available. Whenever I needed assistance either by telephone or by staff at the airport they have been helpful. The courtesy bus between terminal and car park is frequent and can be summoned by the telephone at each bus shelter.”

Helpful Report

(Long Stay) - Posted 1 month ago

“Parking is easy. The only criticism is paying weekly prices for 3 days parking should it be pro rata with days parked?”

Helpful Report

(Long Stay) - Posted 1 month ago

“From arriving at the airport to collecting my car after the trip away the service was 1st class. Members of staff where extremely polite and very helpful.”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

“The beginning (and sometimes e end) of a holiday can be stressful. The staff are ALWAYS welcoming, polite, helpful and sometimes indulge in the right type of humour, when it is most needed.”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

“Excellent car park at Newcastle easy to enter and only a short walk to the terminal”

Helpful Report

(Short Stay 2) - Posted 1 month ago

“Meet and greet , couldn't be better, just keep it affordable!”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

“The meet and greet service is great”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

“A stress-free start and finish to a holiday.”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

Newcastle Airport is rated 4.6 based on 26,449 reviews