Noa Sleep Reviews

4.4 Rating 447 Reviews
86 %
of reviewers recommend Noa Sleep
4.4
Based on 447 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email

Write Your review

Tell us how Noa Sleep made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
We we're looking to replace our hybrid mattress for a silicon as it's quiet hot in Singapore. However was off put by the high pricing of the main brands (6k SGD and upwards) Came across Noa and was really attracted by their simplicity and focus on customers (100 day trial). From order to delivery was a flawless experience with prompt updates from customer service and shipping. Have the mattress 3 weeks now and it's a game-changer! Felt a bit soft to start but that's because out previous mattress was more firm. However now having such great sleeps that I can't get up in the morning! Special mention to Rachel and CEO Jeremy when there was an issue with PayPal amount and actual credit card charge. Jeremy reached out personally and refunded the 11.24 (even though it was my banks fault) Noa Sleep are a fantastic company that truly obsess over their customers and have a bright future ahead
Helpful Report
Posted 5 years ago
One of the ads caught my attention online. Never thought I’d buy a mattress online. Wifey was skeptical at first, but with the 100 night return policy, made it easier to decide to give it a shot. We’re really happy with our decision. There is no motion transfer, and I find it really is the perfect “feeling”.
Helpful Report
Posted 5 years ago
Been sleeping on my Noa for 5 weeks now, and we are very happy. We used to have an Ikea mattress for 10 years, it’s a big difference for a similar pricing. Good customer service and delivery time was ok.
Helpful Report
Posted 5 years ago
Super happy with my Noa! Delivery came earlier than expected. The unboxing was easy, although the mattress was heavier than expected. The firmness was just fine for us, we will most definitely be recommending it.
Helpful Report
Posted 5 years ago
A medium to hard mattress with a very flat surface. Very good absorbing bump and pressure. Comfortable but not as fresh as other mattress with latex fill-in pillop top.
Helpful Report
Posted 5 years ago
Whist researching for mattress for our new place, we chance upon an article describing NOA as being of good quality as those of premium brands, but at a fraction of the price. We were sceptical initially, as we've never imagine buying mattress from an online store! But after looking at the reviews & realising that it can be returned within 100 days... why not? We bought 1 initially, and compared that to another online brand. Our verdict? Noa was way much better, and 15 years limited warranty? Wow thats a "No-Brainer!" Eventually, we bought another King Size NOA, and have been sleeping happily ever since...
Helpful Report
Posted 5 years ago
The whole process was extremely simple. Was a bit worried about the fact that there's not as many choice as the shops, but it's definitely the best mattress I ever slept on. Had to quadruple check I could return it in case, but as soon as I got the confirmation, I went ahead with the purchase, and no regrets!
Helpful Report
Posted 5 years ago
Tried a couple of options online, and Noa ended up the right one for us. I believe that foam type only didn't work for us, so the hybrid mattress type seems to be the right fit for the bounce and breathability we were looking for.
Helpful Report
Posted 5 years ago
Wowawei! Been getting so much quality sleep, and also have been watching more TV in bed since I just love how it feels. Spending too much time on the mattress perhaps Feels like a cloud with proper support. I highly recommend their products (I got the bed mattress bundle). Bed looks mint. Cheers!
Helpful Report
Posted 5 years ago
Overall a great experience. Easy and smooth buying process, helpful staff and online customer service. The mattress is exactly what I had hoped for. Pressure relief is on point, and have been getting deep sleep.
Helpful Report
Posted 5 years ago
Ive just recently purchased my mattress and I must say it has exceeded my expectations. super comfortable!
Helpful Report
Posted 5 years ago
Big improvement from my previous mattress. Took no time to adjust, as this really felt like a luxury hotel type of mattress. It's thick and heavy, it's a solid product and it's perfect for me anyways.
Helpful Report
Posted 5 years ago
I ordered the Noa well over a month ago, and it's just what I was looking for. Simple, great product, and the price for the components is almost impossible to find elsewhere. Other online options are pricier, and don't even look at the retail stores, ridiculous. Helpful staff and courteous delivery. Thanks!
Helpful Report
Posted 5 years ago
Really enjoying my new Noa mattress! It's simply impossible to compare with my previous mattress I kept 15 years(yikes)! Answers to all my questions were provided in a timely manner by their customer service. Really happy with my choice. Don't let the affordable price fool you, it's a great product.
Helpful Report
Posted 5 years ago
I've been sleeping on my Noa for over 2 months now, and I'm extremely happy. Had no problems with delivery. They contacted me less than 24 hours after my purchase to schedule my delivery. Very professionnal. It's a huge improvement from my old mattress(Ikea). Not even comparable. The support is really good, and yet feels like you're on a cloud. Couldn't be happier. I really recommend you give it a try. They say they will take it back for free within 100 days, so basically, it's a no brainer to me. Also, if you shop for a "hybrid” type of mattress with natural latex, it's usually much more expensive.
Helpful Report
Posted 5 years ago
I was initially skeptical of the mattress given that it would be delivered in a box and how much more affordable it is compared to "traditional” mattresses sold in furniture shops. However, the 100 nights free trial was what made me decide to try it. Today, I received my mattress and I have to say it was so much fun unpacking with my partner. It was amazing to also watch the mattress inflating within seconds after removing the plastic. We took a nap and as back / side sleepers, we were very comfortable and overall very satisfied.
Helpful Report
Posted 5 years ago
The process was pretty smooth. Delivery came slightly late, but everything else went ok. The mattress verdict: it's pretty good!! The back support is amazing, yet the mattress doesn't necessarily feel too hard. It's just the right feel for me and the wife! Glad with my choice
Helpful Report
Posted 5 years ago
Took a couple of days of getting used to it, but I can now say that it's a great product. I am a light sleeper, so anything that isn't part of my routine was making me a little anxious, so I believe this is why it took me some adjustment time. Value for the money is excellent, and so is the service. Good buy!
Helpful Report
Posted 5 years ago
Great purchase and overall experience. Found Noa doing some research on the different types of mattresses. Upon searching for hybrids specifically, I found those types of mattresses quite expensive. This is why I was happy to try Noa Mattress. The mattress is simply just as good as the high-end ones I tried in showrooms, but just at a fair price, and most of those showrooms charge extra for shipping.
Helpful Report
Posted 5 years ago
Extremely professional and courteous customer service team. Had to change my schedule around for the mattress delivery date and they were very accommodating. After only a week I can say so far so good with the mattress. The firmness is really a "medium”, the mattress is very thick and heavy.
Helpful Report
Posted 5 years ago
Noa Sleep is rated 4.4 based on 447 reviews