Noa Sleep Reviews

4.47 Rating 440 Reviews
87 %
of reviewers recommend Noa Sleep
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
average delivery time
Within 5 Days
on-time delivery
100%
accurate and undamaged orders
100%
Customer Service
communication channels
Email

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We were meant to receive a bed for our daughter by the 3rd January 2020, I still do not have the entire bed due to items not being delivered and missing parts that should have been in the packages we did receive. Firstly I query why send the bed out in three separate packages on different days, you are causing more deliveries to the same place which is extremely environmentally unfriendly and of no benefit to the customer causing them to have to wait in on three separate occasions? Thinking we had most of the bed we set it up only to find out we hadn’t received the slats, as we had got rid of our daughters old bed to make room for the new one she then had to sleep on her mattress on the floor for three or more weeks until we had received the slats. I’m tired of chasing the company for missing parts and had it not been a Christmas present for our daughter which she was so excited about I would not have persevered for so long. The delivery waiting time has been very slow for the items they have sent out, often having to wait over a week for them to arrive. It seems a good quality product bar some poor line up/stitching on the castle fabric and seems good value for money however it’s not worth the aggravation of having to continually chase deliveries and missing pieces. Also as many others have said don’t bother ringing to speak to them as it doesn’t go through to anyone, the line simply cuts you off after waiting for 2 or 3 minutes.
Helpful Report
Posted 1 month ago
Far too soft after only 6 months. Dips terribly. Don't waste your money.
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Posted 1 month ago
Having neck/backache. Bed is sinking in for more than 6 months.. not sure what is the issue.
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Posted 4 months ago
Too soft , not recommendable for back problem user
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Posted 8 months ago
Very comfy mattress !
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Posted 8 months ago
Very good service. Now has proposed to change a piece that was damaged during transportation or offered a small refund
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Posted 8 months ago
Hubby is on he heavy side so he finds the bed a bit too soft
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Posted 8 months ago
Haven't slept this well ever!
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Posted 8 months ago
Too soft. Got to place mats & cloths on surface. Have an existing back ache . Had hoped that bed could improve condition. But back ache remains though less painful.
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Posted 8 months ago
A bit hard
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Posted 8 months ago
Excellent mattress
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Posted 8 months ago
A little bit warm to sleep on compared to full spring mattresses.
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Posted 8 months ago
Never could image how great it could be for a very soft but comfortable mattress !
1 Helpful Report
Posted 8 months ago
Good bed! awseome
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Posted 9 months ago
Heat buildup is very uncomfortable. Even with A/C on, the mattress is too hot for a comfortable sleep.
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Posted 9 months ago
Not bad so far, but need to see how it performs in coming few years. Afteralll we cannot say a mattress' good or bad with only few months time
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Posted 9 months ago
I rate NOA as good as the packaging, delivery is wonderful. However the mattress is not to my liking as personally it is a little bit soft to my liking. However Quality of mattress is outstanding!! Good Job NOA!
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Posted 9 months ago
Cooler than a traditional mattress and comfortable. Two thumbs up!
1 Helpful Report
Posted 9 months ago
Just the right firmness for me. Extremely comfortable top pillow layer.
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Posted 9 months ago
Very good mattress particularly the individual springs are very effective
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Posted 9 months ago
Noa Sleep is rated 4.47 based on 440 reviews