Nobody's Child Reviews

Name: Nobody's Child
Rating: 2.08

2.1 Rating 97 Reviews

23 %

of reviewers recommend Nobody's Child

Company Reviews

Questions

Metrics

2.1

Based on 97 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

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Nobody's Child 5 star review on 25th October 2022

S.Dangol

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got some stuff thats is really good,others not so .Returned before Christmas .No refund as yet , but no reply to email .Will not use again”

Helpful Report

Posted 6 years ago

“Don't waste your money here! I ordered next day direct delivery and instead of receiving the parcel on time, they changed it without my permission to receive it another day. The quality is poor and he sizing is off and I will not be buying from them again.”

Helpful Report

Posted 6 years ago

“When I placed my order the screen displayed that the order would come to £13.99, but when I checked my bank statement I had been charged £56.99. This of course came as a very unpleasant surprise and the significant price difference through my budgeting for the week out of sync entirely. It took several messages before I even received an apology, instead just being told it was a glitch. I understand mistakes happen but I am now having to wait for a partial refund to clear back into my account "as a gesture of goodwill" (a passive agressive phrase so often used by businesses who won't just admit they did something wrong) and then once my items are received I will have to post these back and await the other half of my refund. This means that I will be waiting over a week to receive the difference back into my account, when I had no warning that this would be charged in the first place. I am glad someone did eventually say sorry but the fact it came so late in the discussion added insult to injury.”

Helpful Report

Posted 6 years ago

“Some of the clothes are lovely looking online however I ordered a cardigan which was poor quality fabric, poorly made and a very very poor fit. It had balloon sleeves but they were ridiculously big! I paid for 48hr delivery but I took three days to arrive. Free returns are a bonus but eight days later I’m still waiting on a return. When you consider brands like ASOS pretty much refund straight away, I wonder why people have been left waiting so long? Don’t think I would use them again just because the clothes quality seems so poor for the price of the clothing.”

Helpful Report

Posted 6 years ago

“Paid £30 for a dress which first of all was ridiculously small and had buttons barely sewn on. Returned said item and have had no response regarding a refund despite emails and attempting to contact them on Twitter. Disappointing as the clothes look lovely but the customer service leaves room for improvement. I still haven’t received my refund.”

Helpful Report

Posted 7 years ago

“Wrong size! I ordered size 10 and it came with fake 10! What I mean is that the shirt supposed to be size 10, but it so small like size 6. While the another shirt, I ordered size 10 but it seemed like size 12! Where is the quality of this brand? IF YOU WANT TO DO ONLINE CLOTHES SHOP, AT LEAST MAKE THE SIZE IS ACCURATE. Btw, the quality of fabric is really bad. Thanks and bye!”

Helpful Report

Posted 7 years ago

“Very poor!! I returned a order a month ago and after having to send many emails in which i had to repeat myself. I was still waiting on a refund! After tracking my returned parcel on royal mail i can see it was delivered the next day, but yet i've had to wait a month for my money back and send many emails. I would not shop with them again”

Helpful Report

Posted 7 years ago

“Order was supposed to be delivered two weeks ago but still hasn't arrived, and the company isn't answering emails, facebook messages, and instagram messages!”

Helpful Report

Posted 7 years ago

“Woukd have been 5 stars however: I ordered some trousers which I'm very happy with. Nice quality but arrived extremely crumpled so not ready to just wear so for this they lose a star. Item marked as dispatched over weekend and there was no update on tracking for 3 days. I emailed nobodys child for an update and they never responded so for the poor customer service they lose a star.”

Helpful Report

Posted 7 years ago

“they quit asking redundant messages”

Helpful Report

Posted 7 years ago

“The clothes are cute and they have amazing sales. I'm not very pleased with customer service however. I contacted CS before my items were shipped out to ask if they had the dress I ordered in a smaller size since it wasn't listed on the website. They said they did but for some reason or another couldn't upload the smaller sizes to their site. Representative assured me after three emails that they had adjusted my order and would ship that size to me. Package arrived 11 days later. Surprise, my order was in no way adjusted and they shipped me the wrong dress size. I have a feeling that the representative lied about changing my order for me. I also noticed that their website is super glitchy--new items that are clearly not sold out, disappear on and off depending on the hour of the day. I want to continue shopping here because the price is amazing for what you get, but they really need to get their act together.”

Helpful Report

Posted 7 years ago

“Package arrived when they said. Which is very much appreciated. Good quality of fabric and the products looked as on the website. Very satisfied. Amazing clothes and designs. Very happy I found this brand”

Helpful Report

Posted 7 years ago

“First time I ordered from them I got most of my items, but they informed me some had sold out and refunded me for those. My most recent order I placed 3 weeks ago and haven't heard from them since, no items have arrived. Mentioned it to some friends and several of them have also experienced this and have decided not to use them as a result.”

Helpful Report

Posted 7 years ago

“Am having to dispute a payment via my credit card because Nobody's Child refuse to answer any line of communication. Returned items months ago and sent several messages questioning the return, no answer. Many other messages from customers saying the same thing on their FB wall. I would not recommend.”

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Posted 7 years ago

“'COS I'M A HAPPY PERSON!”

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Posted 7 years ago

“Amazing clothes for a very reasonable price. Recently purchased some trousers and a matching tied crop top- both look great”

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Posted 8 years ago

“The clothing is always of amazing quality, and the packaging is possibly the most beautiful I've ever received! I place an order almost every week and I can't get enough!”

Helpful Report

Posted 8 years ago

Nobody's Child is rated 2.1 based on 97 reviews